Diana Perez
Diana Perez at Audi Ontario

Diana Perez

Service Advisor

Audi Ontario

2272 E. Inland Empire Blvd
Ontario, CA 91764

5.0
125 Reviews
5.0

125 Reviews

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125 Reviews of Diana Perez

March 25, 2025

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Employee Rating

Diana Perez always goes above and beyond to ensure I receive the best customer service. I brought my vehicle in to replace the windshield, she scheduled me a loaner, offered me a discount, and even tex More

by Louiscalderon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Audi Ontario responded

Louis, Providing impeccable service is so important to us here at Audi Ontario and we are glad that Diana's efforts met your satisfaction! We are thrilled to know that she always goes above and beyond for you and texted you advising everything was going smooth. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 15, 2025

Dealership Rating
Employee Rating

Diana Perez is an excellent service advisor. She explains repairs recommended clearly and helps in decision process. More

by Evan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Audi Ontario responded

Evan, We are grateful for you leaving Diana this wonderful review! We are pleased to know that she is excellent and explains repairs recommended clearly. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 12, 2025

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Employee Rating

Dani Paiz was away for a couple of days and Diana Perez stepped in and helped out. Such a seamless transaction. Both of these ladies are THE BEST! They are both so helpful and knowledgeable and pleasure to More

by terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dani Paiz

Mar 13, 2025

Audi Ontario responded

Terri, Providing exemplary service is so important to us here at Audi Ontario and we are glad that Dani and Diana's efforts met your satisfaction! We are thrilled to know that they are the best, so helpful, knowledgeable and a pleasure to do business with. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 06, 2025

Dealership Rating
Employee Rating

Dani is cool. She called me an uber to go home and come back. Made everything very easy, give that girl a raise! More

by Himynameisrocky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Audi Ontario responded

We are grateful for you leaving Dani this exceptional review! We are pleased to know that she made everything very easy and got you a Uber home and back when your vehicle was ready. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 23, 2025

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Employee Rating

I'm pleasantly surprised how fantastic this dealership was. The service was impeccable. Diana Perez communicated everything up front, took care of my needs and completed the task as promised The servi More

by thegreatpaulsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Audi Ontario responded

We are grateful for you leaving Diana this exceptional review! We are pleased to know that she communicated everything up front, took care of your needs, completed the task as promised and was very knowledgeable. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 13, 2025

Dealership Rating
Employee Rating

Audi Ontario has an awesome team. Everyone works together to get the job done. From service to sales, we can't thank this team enough! Ramon Flores in service helped us so much with o More

by thebuenofamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Audi Ontario responded

We appreciate you for leaving Ramon, Matt and Brett this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were helpful, friendly, professional, courteous and not pushy at all. We sincerely congratulate you on your new Audi S5- behalf of the entire Audi Ontario team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 06, 2025

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Employee Rating

Audio Ontario is by no means my local Audi dealer, but the service is always friendly, professional. For lac of a better term, they "get it" and always work with me to achieve a win/win experience. sp More

by s.whelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Audi Ontario responded

Providing outstanding service is so important to us here at Audi Ontario and we are glad that Diana's efforts met your satisfaction! We are thrilled to know that she was friendly, professional and kept you updated along the way. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 03, 2025

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Diana Perez was very helpful with my service appointment. She answered all of my questions and helped with a small broken item on my car. She was very professional and polite. I highly recommend Diana Pere More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali, Brandon Barello , Frank Perez

Jan 06, 2025

Audi Ontario responded

Nicole, We are grateful for you leaving Diana, Syed and Frank this wonderful review and recommendation! We are pleased to know that they were very helpful, professional and polite. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 27, 2024

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Employee Rating

My Service Advisor, Diana Perez at Audi Ontario is Amazing & a pleasure to work with! More

by Fiveftxactly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Audi Ontario responded

We appreciate you for leaving Diana this remarkable review! We are delighted to know that she was amazing and a pleasure to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 17, 2024

Dealership Rating
Employee Rating

AS ALWAYS IT IS A PLEASURE WORKING WITH DIANA PEREZ. SHE TAKES HER TIME WITH YOU AND IS VERY INFORMATIVE DURING THE ENTIRE TIME YOUR CAR IS THERE. I CONTINUTE TO USE AUDI OF ONTARIO NOT BEACUSE THEY HAV More

by DZIBERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Audi Ontario responded

Thank you for leaving Diana this terrific review! We are happy to know that she took her time with you, was very informative and personable. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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