Diana Matehuala

Well I bought my car in for oil change and to get a service check never been so disappointed I know my windshield wipers wanted to change nothing my coolant sensors wasn’t working they gave me back my service check never been so disappointed I know my windshield wipers wanted to change nothing my coolant sensors wasn’t working they gave me back my car nothing but yet I was told my timing belt need to be changed with out you checking anything on my car just disappointed ☹️ More

by mellbeponyo Verified Customer Verified Customer

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Informative, easy to communicate with. Understand her job.Nice and polite. Professional and keeps updating on the process at hand Understand her job.Nice and polite. Professional and keeps updating on the process at hand More

by a_nelson25 Verified Customer Verified Customer

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Latoya was very helpful. She explained the work that was needed to be done and about how long it would take. I found her to be very respectful from start to end. She explained the work that was needed to be done and about how long it would take. I found her to be very respectful from start to end. More

by madukes102151 Verified Customer Verified Customer

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Honda es seguro para nuestros carros en los que es para los servicios, muchas gracias por la atención los servicios, muchas gracias por la atención More

by BOCANEGRAALFREDO459 Verified Customer Verified Customer

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Overpriced services. They told me the engine air filter needed replacement without checking when it was last replaced. It was replaced at another dealership 8 months prio They told me the engine air filter needed replacement without checking when it was last replaced. It was replaced at another dealership 8 months prior. They wanted to charge me 230$ for cabin air filter change and deodorizer service. More

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Victor was very rude and unprofessional. He refused to fix my car as a retaliation for my previous low rating of the shop. Diana was rude as well. After I told her I needed my car as a mea He refused to fix my car as a retaliation for my previous low rating of the shop. Diana was rude as well. After I told her I needed my car as a mean to move around (I suffered a stroke, walk with a cane and have visible lack of mobility) she replied: yes I hear lots of that. ( meaning that was a common customer lie. More

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I'm very satisfied with their customer service & repairs. They never disappoint with the work the provide. They never disappoint with the work the provide. More

by RAE1670 Verified Customer Verified Customer

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Horrible service I have ever experienced. I do not want to go back there any more I do not want to go back there any more More

by Amavi Verified Customer Verified Customer

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Quality of work poorly done. Will never recommend anyone to this service center. Problems encounter: missing wheel well & front grill clips , missing screws on steering column a Will never recommend anyone to this service center. Problems encounter: missing wheel well & front grill clips , missing screws on steering column and vehicle keys not properly coded. Technicians need to be retrained and a quality inspection of tech’s work should be performed before car is returned to customer. This service center doesn’t represent Honda’s high reputation. On another note Diana was nice, personable & very helpful in answering customer’s questions. More

by Customer Verified Customer Verified Customer

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Diana was knowledgeable and to the point, knew her stuff inside out. Very satisfied with the care I’ve received from her. inside out. Very satisfied with the care I’ve received from her. More

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