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Diana Latella
Diana Latella at Dana Ford Lincoln

Diana Latella | Page 12

BDC Service Representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.6
151 Reviews
4.6

151 Reviews

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151 Reviews of Diana Latella

June 20, 2024

Dealership Rating
Employee Rating

Great dealership, there should be more perks for customers like me though! Customers like myself that bring our car in regularly for maintenance checks, car wash etc. Everyone is friendly and extrem More

by msmith192535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Shawn Ortiz, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

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Jun 21, 2024

Dana Ford Lincoln responded

Thanks for the feedback! We're glad to hear you find our team at Dana Ford friendly and helpful. We'll definitely consider your suggestion about adding more perks for regular customers like yourself.

June 14, 2024

Dealership Rating
Employee Rating

Amazing dealership to come to for service. They take care of all your car problems with great communication. More

by Joe Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Keith Curran, Diane Creazzo, Lori Allotta, Jessica Barbaria, Irma Jace , Danielle Barbaria, Theresa McMahon

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Jun 17, 2024

Dana Ford Lincoln responded

Joe, thanks for the fantastic feedback! We're glad to hear our team at Dana Ford always provides excellent service and communication. We appreciate your support!

June 12, 2024

Dealership Rating
Employee Rating

Great experience that’s all I have to say good day there good deal happy day More

by jrciro537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ching Poon, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

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Jun 13, 2024

Dana Ford Lincoln responded

Thank you for rating Dana Ford five stars! We'll see you next time!

June 05, 2024

Dealership Rating
Employee Rating

everyone is very pleasant and helpful to deal with my questions were answered when asked More

by prayerv@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Jessica Barbaria, Irma Jace, Joseph Castera , Danielle Barbaria, John Lomando, Theresa McMahon

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Jun 05, 2024

Dana Ford Lincoln responded

Thank you for the great review! We're so glad our Dana Ford team was able to answer all your questions and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

May 30, 2024

Dealership Rating
Employee Rating

It took a long time to get my car back finally a great job done More

by gcicero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irma Jace , John Lomando

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May 31, 2024

Dana Ford Lincoln responded

Thank you for taking the time to review us. As we continue to strive to be our best, I'd like to learn more about what prevented us from earning a 5-star review. If you're willing to share, please consider reaching out to me directly. Keith Curran - Service Director - 718-983-8700 ext 297

May 18, 2024

Dealership Rating
Employee Rating

Very professional and they issued a new loaner that was ready to go , I will recommend Dana to all my friends More

by mars2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

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May 20, 2024

Dana Ford Lincoln responded

We're so glad to know you had a positive experience with us at Dana Ford! Your recommendation means the world to our team. Safe travels in your new loaner vehicle!

May 13, 2024

Dealership Rating
Employee Rating

very professional, courteous, knowledgeable, and friendly. I was given the impression that my problem would be completely esolved,and it was. More

by altmark137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

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May 14, 2024

Dana Ford Lincoln responded

Hi! We're delighted to know that you had a positive experience with us at Dana Ford and that your problem was fully resolved. Thanks for the great review!

May 07, 2024

Dealership Rating
Employee Rating

Very nice and fixed the camera problem. Do everything good and make the car very clean. More

by Mei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

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May 07, 2024

Dana Ford Lincoln responded

Thanks so much, Mei. We look forward to your next visit to Dana Ford!

May 04, 2024

Dealership Rating
Employee Rating

Service Department is excellent. Everyone was absolutely fantastic. Friendly and helpful with everything I asked. More

by dee45662000
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

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May 06, 2024

Dana Ford Lincoln responded

We're so glad to know you had a fantastic experience with our Service Department at Dana Ford! We aim to be friendly and helpful for all of your needs. Thanks for the review!

May 03, 2024

Dealership Rating
Employee Rating

Awesome service great all around customer service definitely would recommend very knowledgeable and professional people in the service department More

by jroman463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

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May 06, 2024

Dana Ford Lincoln responded

We're glad to know you had a great experience with our service department at Dana Ford. We appreciate your recommendation and see you next time! Safe travels!

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