Check out Diana Bollas's reviews on DealerRater

November 07, 2025

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Employee Rating

It's was a great experience and as always everyone is friendly I would recommend Ziegler Subaru to my friends and family friendly I would recommend Ziegler Subaru to my friends and family More

by MLANTVIT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Diana Bollas

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Nov 07, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Zeigler Subaru of Kenosha.

October 30, 2025

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Employee Rating

Knowledgeable about Subaru and honest about what it needs. Always trust their recommendations. Will never bring my car anywhere else! needs. Always trust their recommendations. Will never bring my car anywhere else! More

by PAULIUSHUNT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Rydberg, Adam Salinas, Adam Bihun, Zach Zuurdeeg, Lauren Gaines, Anthony Arroyo

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Oct 30, 2025 -

Zeigler Subaru of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2025

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A Sincere group of people who treat you with respect and Professionalism. I feel taken care of when picking up my car. Professionalism. I feel taken care of when picking up my car. More

by WIN4FUN11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lauren Gaines, Anthony Arroyo

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Oct 18, 2025 -

Zeigler Subaru of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 17, 2025

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Employee Rating

Continuing issues after purchase. Bad inspection before resale. Parts failing right away. I would never buy another car from them or recommend to anyone unless they get a certified us Bad inspection before resale. Parts failing right away. I would never buy another car from them or recommend to anyone unless they get a certified used and even then I would tell anyone to proceed with caution. Inexcusable things missed to say that the car was ready to be sold. The effort to fix SOME of the issues was nice but the fact that I had to push so hard and involve literally every manager in the company of the issues is inexcusable. Still waiting on call backs on things. Don’t even trust to bring my car in for the maintenance that I have for free. What’s free if things are continuously missed and I have to keep coming in. Absolute scam of a dealership and highly disappointed with them as a return customer(2nd car bought from them). To have every department in your dealership have an issue and cause problem in buying process I would be embarrassed if this was my business. More

by kimjustus1

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Laurie Myra, Matthew Rydberg, Adam Salinas, Mike Bihun, Zach Zuurdeeg, Karson Koprovic, .. .., Lauren Gaines, Anthony Arroyo , Maggie, DJ, Shaun

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Oct 21, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for this feedback, Kim. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Oct 21, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for this feedback, Kim. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 15, 2025

Dealership Rating

Employee Rating

It's convenient to drive to. I've always had my questions answered.. The service was great ! I've always had my questions answered.. The service was great ! More

by SANDRALUCKSTED

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Rydberg, Adam Salinas, Adam Bihun, Zach Zuurdeeg, Lauren Gaines, Anthony Arroyo

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Oct 15, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 07, 2025

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Great friendly service! Explained everything so I could understand so I was able to make the best decision for me. Explained everything so I could understand so I was able to make the best decision for me. More

by sand056

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Rydberg, Adam Salinas, Adam Bihun, Zach Zuurdeeg, Lauren Gaines, Anthony Arroyo

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Oct 07, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Zeigler Subaru of Kenosha.

October 07, 2025

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Employee Rating

Personally I would never go back. Bad experience in the past. Just there for oil change for son. Bad experience in the past. Just there for oil change for son. More

by p.b.j.schulz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Adam Bihun

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Oct 10, 2025 -

Zeigler Subaru of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out.

Oct 10, 2025 -

Zeigler Subaru of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out.

October 05, 2025

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Employee Rating

I arrived early morning with no appointment for a tire nail.. they took care of it right away,. Perfect clean facility, everything was explained to me, repair price was fair, service tech was very profess nail.. they took care of it right away,. Perfect clean facility, everything was explained to me, repair price was fair, service tech was very professional. Would recommend 100%. More

by CORIELL007

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam Bihun, Lauren Gaines

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Oct 05, 2025 -

Zeigler Subaru of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 04, 2025

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Employee Rating

The service department is very efficient and stays on the projected schedule keeping clients informed. projected schedule keeping clients informed. More

by sueronhans

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Arroyo

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Oct 04, 2025 -

Zeigler Subaru of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 03, 2025

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Employee Rating

It is a great repair place but I recently discovered that they were charging me 3% credit card fee. Nobody told until one lady told. Shocked! they were charging me 3% credit card fee. Nobody told until one lady told. Shocked! More

by None

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Matthew Rydberg, Adam Salinas, Mike Bihun, Adam Bihun, Zach Zuurdeeg, Karson Koprovic, .. .., Lauren Gaines, Anthony Arroyo

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Oct 07, 2025 -

Zeigler Subaru of Kenosha responded

We're sorry to hear that your recent experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Oct 16, 2025 -

Zeigler Subaru of Kenosha responded

We're sorry to hear that your recent experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Oct 16, 2025 -

None responded

All that was done on my most recent visit was regular service and brake work. My issue with the negative review was the surprised to hear at the cashier’s counter that I had to pay 3% or something like that in credit card fees. The issue wasn’t because I did not have the money to pay but I hadn’t set up my bank account to pay such a bill off my debit card. It was upsetting to hear that at the cashier’s desk and not right at the beginning. Please tell the service people to disclose that 3% charge right from the start. I understood from the cashier that it was close to one year that the policy was in place. I wasn’t a happy camper to hear that at last minuter. Also, since that brake work the car sounds like “metal-on-metal” on slightly bumpy roads and “at times” a very slight pop is heard on turning right into driveways on pavements higher than a regular street level. It gives me chills to think that there are suspension issues with a car that typically carries a driver weighing only 155lbs. The car has never been on dirt roads. I wish I still had my Honda CRV which never ever had suspension issues. Otherwise the car rides perfectly on expressways any other smooth roads. I have never used it to pull weights. And there are no symptoms of alignment issues but the noise it the car is crazy on slightly uneven streets. The were no suspension issues in the pre-service technician’s inspection report. I have little to no trust in the technician’s inspections after all these issues. I do not even know whether there it any point in replying, even if you advised me to reply.

Diana Bollas | Page 5

Service Advisor

Zeigler Subaru of Kenosha

154 Reviews of Diana Bollas

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