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Diana Benitez

Overview Reviews (17)

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Diana Benitez

BDC Representative

Starks Ford of Queens - Jamaica

139-40 Queens Blvd
Jamaica, NY 11435

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4.1

17 Reviews

Overview Reviews (17)

Dealership Experience

1 yr, 6 mos

Industry Experience

5 yrs, 3 mos

Languages Spoken

English

Spanish

4.1

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of Diana Benitez

October 13, 2025

Dealership Rating

Employee Rating

I have been going to this dealership for years because they know what they're doing, are always polite and helpful, and I never have a problem with anything or anyone. Totally recommend! they know what they're doing, are always polite and helpful, and I never have a problem with anything or anyone. Totally recommend! More

by CAROLKNAUERT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Reginald Williams, Jaewon Yi, Yvonne Brown, Gregory Cohen, Debbie D , Henry Dominguez

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September 19, 2025

Dealership Rating

Employee Rating

Horrible charging people for repairs they didn’t provide. When I asked for my old parts can’t show it to us. When I asked for my old parts can’t show it to us. More

by edy_bastien

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Other Employees Tagged: Reginald Williams, Jaewon Yi, Yvonne Brown, Gregory Cohen, Debbie D

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September 07, 2025

Dealership Rating

Employee Rating

This is my second Ford purchase, and choosing this dealership was a great choice. I picked up a van this time. The sales staff were positive, patient, and helpful. Especially the salesperson (Erjoyce) dealership was a great choice. I picked up a van this time. The sales staff were positive, patient, and helpful. Especially the salesperson (Erjoyce). Thank you. More

by Mike

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sal Ambrosio, Reginald Williams, Jaewon Yi, Yvonne Brown, Arash Saedi, Gregory Cohen, Debbie D

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Sep 08, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

August 06, 2025

Dealership Rating

Employee Rating

Great experience from start to finish. Joe was great credit guy great and the delivery was excellent Joe was great credit guy great and the delivery was excellent More

by SALES@SHOPPRISCO.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Reginald Williams, Jaewon Yi, Yvonne Brown, Gregory Cohen, Debbie D

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Aug 07, 2025 -

Starks Ford of Queens - Jamaica responded

We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!

August 06, 2025

Dealership Rating

Employee Rating

This dealership has been very helpful to me and has help me along through the whole process of buying a great vehicle. I would tell everyone to buy from them. Great people me along through the whole process of buying a great vehicle. I would tell everyone to buy from them. Great people More

by Anthony Williams

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Seth Brettler, Sal Ambrosio, Reginald Williams, Arturo Cantillo, Gregory Cohen, Jesus Alvarez

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Aug 06, 2025 -

Starks Ford of Queens - Jamaica responded

Anthony, we're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

July 25, 2025

Dealership Rating

Employee Rating

I like it a lot, I'm very happy. I'm getting a lot of compliments on it. I'm getting a lot of compliments on it. More

by MD ISLAM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Reginald Williams, David O'Brien

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Jul 28, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

July 20, 2025

Dealership Rating

Employee Rating

Joes is an absolute rock star and a great person. Will recommend everyone to him. Will recommend everyone to him. More

by BROOKS.MEEK

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Seth Brettler, Sal Ambrosio, Reginald Williams, Gregory Cohen, Jesus Alvarez

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Jul 21, 2025 -

Starks Ford of Queens - Jamaica responded

We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

May 11, 2025

Dealership Rating

Employee Rating

Unclear charges Charges NOT explained upfront Customer is supposed to assume billing practices. Was never asked if I understood what was going to be billed is supposed to assume billing practices. Was never asked if I understood what was going to be billed More

by TUDORZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Other Employees Tagged: Reginald Williams, Debbie D

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May 12, 2025 -

Starks Ford of Queens - Jamaica responded

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. What you’ve described is not reflective of the standard we aim to uphold, and we understand how frustrating this must have been. We’d truly value the opportunity to learn more about what happened and see if there’s anything we can do to make things right. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

May 04, 2025

Dealership Rating

Employee Rating

Customer service is the best I’ve ever delt with. Everyone is very nice and friendly Everyone is very nice and friendly More

by CLEMENTRAMKISSOON1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Reginald Williams, Jaewon Yi, Yvonne Brown, Gregory Cohen, Debbie D , Christian Urena

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May 05, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

April 24, 2025

Dealership Rating

Employee Rating

Horrible customer service and didn't do even their job properly. Prices are ridiculous, way higher for a small, tiny work. properly. Prices are ridiculous, way higher for a small, tiny work. More

by KHANSUNNY19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Seth Brettler, Sal Ambrosio, Reginald Williams, Jaewon Yi, Yvonne Brown, Arturo Cantillo, Gregory Cohen, Jesus Alvarez

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Apr 28, 2025 -

Starks Ford of Queens - Jamaica responded

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. What you’ve described is not reflective of the standard we aim to uphold, and we understand how frustrating this must have been. We’d truly value the opportunity to learn more about what happened and see if there’s anything we can do to make things right. At your earliest convenience, please give us a call at 718-885-8000. We’re committed to improving and would appreciate the chance to speak with you directly.

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