Diana Bell
Diana Bell at Jim Ellis Kia of Kennesaw
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Diana Bell

Service Advisor

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.5
1,210 Reviews
4.5

1,210 Reviews

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1210 Reviews of Diana Bell

November 20, 2024

Dealership Rating
Employee Rating

Having known the Ellis Family for years since the early 90's when they were my family's neighbors I appreciate their company's care for all their customers and outstanding service. More

by CTROBERTS49
Recommend Dealer
Yes

Other Employees Tagged: Sam Stewart, Robert Billings

November 13, 2024

Dealership Rating
Employee Rating

Was excellent service the employees very friendly and fast I highly recommend them to serve me More

by malachimckee11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Jim Ellis Kia of Kennesaw responded

Malachimckee11, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

November 12, 2024

Dealership Rating
Employee Rating

I purchases 2013 Kia Sportage I had the vehicle for 7 Years. Okay the problem I was having them in the beginning for New Management took over or too much oil was put in my vehicle several time I have pic More

by brigettr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kris Musgrove , Mallory Crabby

Nov 15, 2024

brigettr5 responded

And good faith this all that should have been done Sam you should have handled this. Anyways you're in charge all you had to do in good faith drop another engine in my car..

November 07, 2024

Dealership Rating
Employee Rating

Excellent, very professional and fast service department - thank you so much for the quick oil change! More

by dr1pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Joyce, Kris Musgrove

Nov 14, 2024

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Dr1pilot! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 07, 2024

Dealership Rating
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I was there for just an oil change. The staff was courteous and polite and it was done in about an hour. More

by PERSEPHONE.RISING1967
Service Price Transparency
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Recommend Dealer
Yes
Nov 21, 2024

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Persephone.rising1967! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.

November 04, 2024

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Employee Rating

Great quick service. Went extremely quickly and fantastic communication from the service advisors. Great team is awesome More

by cartman61616
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Cartman61616! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 01, 2024

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Employee Rating

Helpful friendly service personnel. Had me in and out within the time promised. Highly recommended. More

by HarryO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katherine Nunn

Nov 07, 2024

Jim Ellis Kia of Kennesaw responded

Harryo, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

October 30, 2024

Dealership Rating
Employee Rating

Though the girl was very nice, I feel that the dealership overall is dishonest. I’m a disabled older female that broke down 100 miles from home. Luckily I have an amazing son in law that dealt with them. Ove More

by nonothewow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2024

Jim Ellis Kia of Kennesaw responded

Nonothewow, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please reach out to us at (404) 445-2636 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

October 26, 2024

Dealership Rating
Employee Rating

The team always goes above and beyond to make my service fast and friendly. Thank you More

by SharinaHARGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Jim Ellis Kia of Kennesaw responded

Sharinahargrove, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 24, 2024

Dealership Rating
Employee Rating

Great dealership. We were out of town for the weekend and found a car for my daughter before we went back home at another dealership. The car she found was a kia and t More

by dfaison71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Dfaison71! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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