Dexter Aldueza

We helped my son to buy a 2021 RAV4 today. We saw an online price and drove 90 miles to test drive and purchase the car. We sat down with Dexter to review the paperwork for purchase. The price We saw an online price and drove 90 miles to test drive and purchase the car. We sat down with Dexter to review the paperwork for purchase. The price was $1700 more than we expected From the online price. They took the paperwork away after we questioned it and came back with a price that was $699 more we questioned this and they said it was for a Perma plate protection application. I indicated we did not want this and we want to purchase The car for the advertise price. Then Ben came out to explain things to us and there was no getting out of the 699 up charge. Then Chris came out and he also would not negotiate on the 699 up charge price for this thing called Perma plate. Chris said if we didn’t want the car we could leave and he confiscated the paperwork which I had been taking notes on. I myself was ready to walk over the 699 increase in price. My son and wife was paying for the car so they still wanted it. This is a poor way of doing business to attack on an extra $699 to every car and force you to pay it if you want that car, they do not indicate any part of the 699 up charge in the original online listing you need to go through the Buy online features to find out that they tack on 699 to every car. many of us know used car dealers are not known as being honest. This also is an indication of why when a car dealer needs to tack on extra charges to make more money.. In addition, this car comes only one key remote and we need to go spend $550 at the Toyota dealer to get an extra key remote. The car also has dangerous front tires and we need to spend $900 on new tires. there were no owners manuals included with the car. More

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Amazing customer service from Dexter! Huge inventory! If your looking for a great service and honest people look no further Huge inventory! If your looking for a great service and honest people look no further More

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Amazing customer service by our sales representative Dexter made me and my family welcomed and made sure to explain every step of the sales process. We got the veh on the budget that we wanted with warr Dexter made me and my family welcomed and made sure to explain every step of the sales process. We got the veh on the budget that we wanted with warranty. Thank you for assisting us on getting our new ford explorer. Echopark has an amazing inventory and pricing. Please look for Dexter when you shop here you wont be disappointed. More

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Dexter was patient, informative, and helpful throughout the whole process. Made everything clear and easy. the whole process. Made everything clear and easy. More

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We are in our 70’s so needless to say we’ve bought several cars over our lifetimes. At EchoPark we had absolutely the EASIEST and BEST experience we have EVER had! Nick particularly was knowledgeabl several cars over our lifetimes. At EchoPark we had absolutely the EASIEST and BEST experience we have EVER had! Nick particularly was knowledgeable, kind, straight-ahead and low-key!! You’re crazy if u don’t check out this place first!!! More

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Helpful, thoughtful, overall real human being. 10 out of 10 customer service. I would recommend to my friends and family. 10 out of 10 customer service. I would recommend to my friends and family. More

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The experience was awesome. Nick and Dexter are very professional and provided an iconic experience. Will definitely recommend and buy again in the future. Thank you so much guy Nick and Dexter are very professional and provided an iconic experience. Will definitely recommend and buy again in the future. Thank you so much guys. More

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Dre did an excellent job in assisting us in our truck purchase. Will gladly recommend him and Echopark Automotive to friends. Dexter also helped a lot. We are thankful. purchase. Will gladly recommend him and Echopark Automotive to friends. Dexter also helped a lot. We are thankful. More

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Excellent customer service of Nick Parker and manager Dexter Aldueza. Nick is very knowledgeable and explains the terms and policies very clearly. Manager Dexter is a superb manager; he handled our reque Dexter Aldueza. Nick is very knowledgeable and explains the terms and policies very clearly. Manager Dexter is a superb manager; he handled our request and ensured that the car we bought was in excellent condition before turning it over to us. The sales floor of Ecopark Automotive is huge and spacious. They also have free coffee & tea for customers. If you need to grab a snack while waiting, there's a vending machine with various snacks you can buy. The bathrooms are spotless. We had a great experience purchasing the car for our daughter so I highly recommend this dealership. More

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Love my new car! But i also loved the experience i had. Buying a used car is a process, and not always a positive one. Belinda contacted me through out my experience But i also loved the experience i had. Buying a used car is a process, and not always a positive one. Belinda contacted me through out my experience and made sure I was in good hands. Ben Dillon, my sales agent, was stellar! He was well informed and super knowledgable and friendly. He let me drive several vechicles until I found the right one. I decided on the Hyundai Santa Fe, which was in prestine condition. Ben was constantly giving me updates throught the buying process. I highly recomend asking specifically for him. Shotouts also to Chris and Larry at the front desk made sure I was comfortable and taken care of while I waited for financing. Thanks team! More

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