I was treated like family.
(That's a good thing)! I expect to be back in the future.
(That's a good thing)! I expect to be back in the future.
More
by NEDATWELL
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2025 -
Boucher Hyundai of Waukesha responded
Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!
Rob Heaney
Service Manager
262-522-1000
Came in for the first time last week for some recalls on
my vehicle and received EXCELLENT service from everyone I was in contact with!!! Very welcoming!
my vehicle and received EXCELLENT service from everyone I was in contact with!!! Very welcoming!
More
by jenayesina16
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2025 -
Boucher Hyundai of Waukesha responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Rob Heaney
Service Manager
262-522-1000
Wonderful service and amazing communication made me feel
very welcome and appreciated as their customer!!!
very welcome and appreciated as their customer!!!
More
by jenayesina16
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2025 -
Boucher Hyundai of Waukesha responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Rob Heaney
Service Manager
262-522-1000
Expert service that was performed quickly.
Staff is professional and friendly. Waiting area is clean and well appointed
Staff is professional and friendly. Waiting area is clean and well appointed
More
by RWHITE20
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2025 -
Boucher Hyundai of Waukesha responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.
Rob Heaney
Service Manager
262-522-1000
Our salesman Himmy has been outstanding with follow up
and service since the purchase of our used certified Palisade. There were a few issues including minor damage to the front and back end that we didn
and service since the purchase of our used certified Palisade. There were a few issues including minor damage to the front and back end that we didnt see at time of sales due to it being dark out. I notified him with pics the next day and they were rectified. Also some of the features such as maps, navigation, front end collision weren't working and he made sure they were updated and taken care of at they're expensive. Even thou this was an inconvenience for us to bring the vehicle in a few times, he always made sure we had a loaner vehicle and we're well taken care of. I would highly recommend this dealership and Himmy.
More
by MCSTIX1
Verified Customer
Verified Customer
Mar 25, 2025 -
Boucher Hyundai of Waukesha responded
Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad Himmy was able to help, and we hope to see you again!
Rob Heaney
Service Manager
262-522-1000
I had my car in for warranty work.
They let me drop it off the night before and it was ready in the early afternoon. Best was was the free car wash.
They let me drop it off the night before and it was ready in the early afternoon. Best was was the free car wash.
More
by TWISTER929
Verified Customer
Verified Customer
Service Price Transparency
Mar 16, 2025 -
Boucher Hyundai of Waukesha responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Rob Heaney
Service Manager
262-522-1000
Super hard to get ahold of the service center for updates
relating to the car or progress. Waited over a month for an update.
relating to the car or progress. Waited over a month for an update.
More
by NOEMAIL
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2025 -
Boucher Hyundai of Waukesha responded
We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Rob Heaney
Service Manager
262-522-1000
I had an appointment for an oil change at 8:30 AM.
It took 2.5+ hours, which is ridiculous. Customer service was disappointing, but as far as I can tell, the work on the vehicle was fine.
It took 2.5+ hours, which is ridiculous. Customer service was disappointing, but as far as I can tell, the work on the vehicle was fine.
More
by SLISGAL
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Devin was training someone. I do not know his name.
Feb 23, 2025 -
Boucher Hyundai of Waukesha responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Rob Heaney
Service Manager
262-522-1000
This dealership is the best of the best!
If you go elsewhere you are hurting no one but yourself. Save money and come to this outstanding dealership..
If you go elsewhere you are hurting no one but yourself. Save money and come to this outstanding dealership..
More
by LITTLE4940
Verified Customer
Verified Customer
Feb 12, 2025 -
Boucher Hyundai of Waukesha responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.
Ryan Fitzsimmons
General Sales Manager
262-522-1000
Fantastic process and communication, very professional.
Looking forward to having all my service done here in the future! Great staff front to back!
Looking forward to having all my service done here in the future! Great staff front to back!
More
by Gordy G
Verified Customer
Verified Customer
Service Price Transparency
Feb 10, 2025 -
Boucher Hyundai of Waukesha responded
Gordy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha!
Rob Heaney
Service Manager
262-522-1000