Devin Timm
Devin Timm at Boucher Hyundai of Waukesha
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Devin Timm

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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4.3
72 Reviews

Languages Spoken

English English

4.3

72 Reviews

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72 Reviews of Devin Timm

March 31, 2025

Dealership Rating
Employee Rating

Came in for the first time last week for some recalls on my vehicle and received EXCELLENT service from everyone I was in contact with!!! Very welcoming! More

by jenayesina16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

March 31, 2025

Dealership Rating
Employee Rating

Wonderful service and amazing communication made me feel very welcome and appreciated as their customer!!! More

by jenayesina16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Heaney Service Manager 262-522-1000

March 24, 2025

Dealership Rating
Employee Rating

Expert service that was performed quickly. Staff is professional and friendly. Waiting area is clean and well appointed More

by RWHITE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

March 22, 2025

Dealership Rating
Employee Rating

Our salesman Himmy has been outstanding with follow up and service since the purchase of our used certified Palisade. There were a few issues including minor damage to the front and back end that we didn More

by MCSTIX1
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Luke Whiting, Himmy Pathak , Dennis from finance, excellent

Mar 25, 2025

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad Himmy was able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

March 13, 2025

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Employee Rating

I had my car in for warranty work. They let me drop it off the night before and it was ready in the early afternoon. Best was was the free car wash. More

by TWISTER929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Heaney Service Manager 262-522-1000

March 04, 2025

Dealership Rating
Employee Rating

Super hard to get ahold of the service center for updates relating to the car or progress. Waited over a month for an update. More

by NOEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Doble

Mar 07, 2025

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

February 23, 2025

Dealership Rating
Employee Rating

I had an appointment for an oil change at 8:30 AM. It took 2.5+ hours, which is ridiculous. Customer service was disappointing, but as far as I can tell, the work on the vehicle was fine. More

by SLISGAL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin was training someone. I do not know his name.

Feb 23, 2025

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney Service Manager 262-522-1000

February 12, 2025

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Employee Rating

This dealership is the best of the best! If you go elsewhere you are hurting no one but yourself. Save money and come to this outstanding dealership.. More

by LITTLE4940
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Ryan Fitzsimmons General Sales Manager 262-522-1000

February 09, 2025

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Employee Rating

Fantastic process and communication, very professional. Looking forward to having all my service done here in the future! Great staff front to back! More

by Gordy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Boucher Hyundai of Waukesha responded

Gordy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

January 31, 2025

Dealership Rating
Employee Rating

You could explain the process of how long once your car comes on before it gets looked at even if you have a date and time for it to be there More

by CCOTTON92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

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