Devin Timm
Devin Timm at Boucher Hyundai of Waukesha

Devin Timm

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

4.3
76 Reviews
4.3

76 Reviews

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76 Reviews of Devin Timm

May 30, 2025

Dealership Rating
Employee Rating

Absolutely disgusted with Hyundai and the dealership. Extremely disappointed. So much back-and-forth and the problem still isn’t fixed. More

by frustrated
Workmanship
Service Time
Recommend Dealer
No

May 16, 2025

Dealership Rating
Employee Rating

Devin is professional and puts in the effort. I was traveling at the time so communication was critical. More

by MATMECCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Rauth

May 16, 2025

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Heaney Service Manager 262-522-1000

April 20, 2025

Dealership Rating
Employee Rating

My car was recalled and upon inspection it was determined that a new part was needed which was not stocked. I was told it would take a week to get the new part and I would be contacted. 4 weeks later and I a More

by jim.loveridge
Service Time
Service Communication
Recommend Dealer
No
Apr 24, 2025

Boucher Hyundai of Waukesha responded

Thank you for providing this feedback, Jim, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rob Heaney Service Manager 262-522-1000

April 03, 2025

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Employee Rating

I was treated like family. (That's a good thing)! I expect to be back in the future. More

by NEDATWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

March 31, 2025

Dealership Rating
Employee Rating

Wonderful service and amazing communication made me feel very welcome and appreciated as their customer!!! More

by jenayesina16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Heaney Service Manager 262-522-1000

March 31, 2025

Dealership Rating
Employee Rating

Came in for the first time last week for some recalls on my vehicle and received EXCELLENT service from everyone I was in contact with!!! Very welcoming! More

by jenayesina16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

March 24, 2025

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Employee Rating

Expert service that was performed quickly. Staff is professional and friendly. Waiting area is clean and well appointed More

by RWHITE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

March 22, 2025

Dealership Rating
Employee Rating

Our salesman Himmy has been outstanding with follow up and service since the purchase of our used certified Palisade. There were a few issues including minor damage to the front and back end that we didn More

by MCSTIX1
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Luke Whiting, Himmy Pathak , Dennis from finance, excellent

Mar 25, 2025

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad Himmy was able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

March 13, 2025

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Employee Rating

I had my car in for warranty work. They let me drop it off the night before and it was ready in the early afternoon. Best was was the free car wash. More

by TWISTER929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Heaney Service Manager 262-522-1000

March 04, 2025

Dealership Rating
Employee Rating

Super hard to get ahold of the service center for updates relating to the car or progress. Waited over a month for an update. More

by NOEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Doble

Mar 07, 2025

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

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