Devin Gillespie
Devin Gillespie at Jenkins Kia of Crystal River
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Devin Gillespie

Service Advisor

Jenkins Kia of Crystal River

1850 SE Us Highway 19
Crystal River, FL 34429

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4.8
271 Reviews
4.8

271 Reviews

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272 Reviews of Devin Gillespie

March 13, 2025

Dealership Rating
Employee Rating

Service personnel were very efficient. Unfortunately they were unable to complete the work due to supplies were not available. More

by SLUGRJ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 11, 2025

Dealership Rating
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Excellent customer service. Was greeted with a friendly smile and a cheerful "Good Morning!" Always a pleasure having my car serviced at Jenkin's Kia of Crystal River. More

by AnneGP
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Recommend Dealer
Yes
Mar 13, 2025

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

March 11, 2025

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Employee Rating

We have been getting our Kia serviced at Jenkins Kia for more than four years. Steve at the front desk is always very pleasant and bend-over-backwards helpful. As are all the other employees there. I would More

by ELLEP1945
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Workmanship
Service Time
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Recommend Dealer
Yes
Mar 13, 2025

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

March 10, 2025

Dealership Rating
Employee Rating

Prompt & efficient service. Well equipped waiting room with great snacks. Positive experience overall. We will return. More

by cat lady
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

March 08, 2025

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Service department is always a friendly group of people ready to listen and help . This is the reason I chose to drive 30 miles to service my car... Never a long wait for my vehicle More

by LUCILLEKOCHAN
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Recommend Dealer
Yes

Other Employees Tagged: Steven Caron

Mar 10, 2025

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

March 08, 2025

Dealership Rating
Employee Rating

We have only had our Sorento for less than a year. But have been to the service department for a few minor things such as an oil change, screws in a tire twice, and a simple recall. The service and st More

by David
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave Bushnell, Steven Caron

Mar 10, 2025

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

March 06, 2025

Dealership Rating
Employee Rating

As always, a great experience, staff is always courteous and professional, always ensuring I'm comfortable while waiting for service. More

by TERRICHARLENE
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Recommend Dealer
Yes
Mar 07, 2025

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

March 05, 2025

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Employee Rating

Very friendly and organized. I was greeted promptly even though I arrived before they had opened for the day. My recall appointment was taken care of in short order and I was on More

by RSCHLAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

March 03, 2025

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Employee Rating

I was not impressed with the way the Service Department works. No one will ask you if you need help. When I walk in, there were only two people in the service department, one was busy on the phone, and the More

by babytaz51
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Mar 03, 2025

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-564-8668 ext. 5252. Jaimie Cummings Customer Relations Manager

February 25, 2025

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Employee Rating

These employees are the best! They go above and beyond every time we bring our vehicles in for service. They are an excellent representation of "great" customer service. More

by TIENCKENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

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