Destiny Velasquez
Destiny Velasquez at Ira Subaru

Destiny Velasquez

Service Advisor

Ira Subaru

97 Andover Street
Danvers, MA 01923

4.8
53 Reviews
4.8

53 Reviews

Write a Review

53 Reviews of Destiny Velasquez

January 31, 2025

Dealership Rating
Employee Rating

Great job couldn’t have been any better! !! Friendly knowledge called back new there cars!! More

by downsmattp
Service Price Transparency
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Recommend Dealer
Yes

January 18, 2025

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Everyone was great: Service Advisor Michaela Driscoll and Scott Coughlin, who was kind enough to brave the awful cold to show me a Forester Touring. And Sammi, your courtesy driver, is a great ambassador for More

by Judy
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Hutt, Alison Mitchell, Andrey Vasilyev , See my comments.

Jan 19, 2025

Ira Subaru responded

Hi Judy, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2025

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Straightforward and friendly, IRA Subaru people have answers to my questions and honor their coupons without me asking More

by Tom
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Recommend Dealer
Yes
Jan 04, 2025

Ira Subaru responded

Hi Tom, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 15, 2024

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Front desk clerk is very friendly, clear and efficient, and I can feel the mechanics very professional. More

by dwang326
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Recommend Dealer
Yes
Dec 20, 2024

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2024

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Smooth, easy service experience. Spacious waiting room with snacks. I love that they washed my car too! More

by Pjc
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Recommend Dealer
Yes
Dec 12, 2024

Ira Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 07, 2024

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Thanks to Andrew today. Superior SVC. Ur dealership has great empathic customer service. I love going there. I bought my car there because of the family vibe. Ms. Looney ama More

by hally.walker
Service Price Transparency
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Recommend Dealer
Yes
Dec 07, 2024

hally.walker responded

Thanks, Andrew. You were very nice to me when you/I realized my registration was missing today. The main reason I came in, but you were so sweet and kind. I really enjoyed dealing with you. This too shall pass kind of thing. Not a big deal. Thanks again on a bad day for being so nice and sweet. Thanks also for the team fixing my tires, changing my oil, and washing my car. I look forward to showing up next week with my registration in hand, so I can get that inspection taking care of. God Bless, H

December 02, 2024

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The service is a 10! The Salesman is Charles top has exceeded my expectations. Management is also tops! More

by gsilverman2
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Recommend Dealer
Yes

November 25, 2024

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The service department was able to make an appointment for me quickly and just when I needed it. My rep was very helpful and friendly. The waiting area was peaceful and relaxing and easy to use. More

by sevans68
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Recommend Dealer
Yes

Other Employees Tagged: Nadege Parker

Nov 27, 2024

Ira Subaru responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

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Employee Rating

i was not very happy with my past visit to Subaru. they didn’t listen to my issues, they disregarded my requests. i also had to get my axle boot fixed after not 2 years to the day. my heat makes noise More

by jellybean0524
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Recommend Dealer
Yes
Nov 25, 2024

Ira Subaru responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (978) 739-8850 so we can understand your situation better in order to try and turn your experience around. Thank you, Ira Subaru

September 17, 2024

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Quick, thorough quality services. Thank you so much to the folks at IRA Subaru for your help. More

by fevers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2024

Ira Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

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