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Desirae Rose
Desirae Rose at Spitzer Kia of Mansfield

Desirae Rose

Service Advisor

Spitzer Kia of Mansfield

1771 W 4th St
Ontario, OH 44906

4.7
29 Reviews
4.7

29 Reviews

Write a Review

29 Reviews of Desirae Rose

December 03, 2025

Dealership Rating
Employee Rating

Always received very good service by the service staff. Although I was sad to here Linda quit. More

by PGAIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2025

Spitzer Kia of Mansfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia of Mansfield.

November 26, 2025

Dealership Rating
Employee Rating

Would have been nice to know about the 3% surcharge for credit card use. Big dealer like this.... come on now.... More

by tmjkirk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Spitzer Kia of Mansfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Kia of Mansfield, we look forward to having you as a valued customer for many years to come!

November 25, 2025

Dealership Rating
Employee Rating

Great customer service. Thorough, friendly, going over and beyond what is needed. Would recommend Spitzer for all service needs. More

by AMYMURDOCK1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Brandon Thompson, Megan Nothacker, Wendell Lee, Eric Carpenter

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Nov 26, 2025

Spitzer Kia of Mansfield responded

Thank you for choosing Spitzer Kia of Mansfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 18, 2025

Dealership Rating
Employee Rating

they all deserve a pay raise. xxxx maybe even dental. give em it all pls More

by grant.workman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Megan Nothacker, Joshua Pope, Jessica Adams, Eric Carpenter, Anthony McQueen, Lane Lafleme, Panda Mascot , Emily Blackburn

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Nov 18, 2025

Spitzer Kia of Mansfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia of Mansfield.

November 15, 2025

Dealership Rating
Employee Rating

Had car 10 days and it was never checked in no documentation of visit. Do not trust them. More

by DTRABOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Gilliam

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Nov 19, 2025

Spitzer Kia of Mansfield responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

November 13, 2025

Dealership Rating
Employee Rating

The service employees at the counter did their job very efficiently but the employee performing the service didn't turn in the paperwork necessary to complete the process, so the counter person had to get More

by DARYL.OHIO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Nothacker, Jessica Adams

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Nov 13, 2025

Spitzer Kia of Mansfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 06, 2025

Dealership Rating
Employee Rating

They were great very helpful and understanding Kelsey (I think was her name) was great too. Very professional got everything I asked for done very quickly and efficiently More

by KATYSUED
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Briggs

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Nov 06, 2025

Spitzer Kia of Mansfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia of Mansfield. We look forward to having you as one of our valued customers for many more years to come!

November 05, 2025

Dealership Rating
Employee Rating

Over all good. The time before preformed a service we didn’t request. Had to come back to get the maintenance service we requested. More

by tdiven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Nothacker

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Nov 05, 2025

Spitzer Kia of Mansfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Kia of Mansfield to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2025

Dealership Rating
Employee Rating

I was on a cross state trip and blew a tire. They were very accommodating. Got me in at 4pm, installed 4 new tires. And I was on the road in under an hour! Very kind and courteous staff. More

by krislaptop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Nothacker, Jessica Adams, Eric Carpenter , Linda Briggs

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Nov 01, 2025

Spitzer Kia of Mansfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 01, 2025

Dealership Rating
Employee Rating

Always a pleasure to deal with Spitzer KIA! The people are very friendly, and the wait time is tolerable and of course the car wash!! More

by RALPH.LAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Briggs

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Nov 01, 2025

Spitzer Kia of Mansfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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