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Derryl Reese
Derryl Reese at 94 Nissan of South Holland
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Derryl Reese

Service Advisor

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.8
473 Reviews
4.8

473 Reviews

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473 Reviews of Derryl Reese

November 13, 2024

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Employee Rating

I have bought two cars from this dealership. The employees are really nice and friendly the mechanics are awesome as well. More

by Mrsdeejae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Jose Lopez, Sylvester Pilgrom , Joanne Yarbrough

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November 11, 2024

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The customer service could be a little better when dealing with cashier and keeping to company policy More

by eddlekane130
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Taylor McCarroll

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November 07, 2024

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The work done on my car was very good. I hope to continue driving my 2017 car for another year. More

by lucia.cazares
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Koehler

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November 03, 2024

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When i would go to Nissan. The staff was always professional. All my questions were answered. More

by GEORGESTACKER
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Recommend Dealer
Yes

Other Employees Tagged: Matt Sappenfield, Chris Koehler, Jasmine McCarroll, Taylor McCarroll, Jacquelyn Vaughn

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Nov 06, 2024

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

October 21, 2024

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Employee Rating

It's alright with me they do the job get you in and out and sometime you get popcorn More

by Pridoc59
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Recommend Dealer
Yes
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Oct 25, 2024

94 Nissan of South Holland responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

October 15, 2024

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South Holland Nissan is a great dealership. I'm glad that Derryl is back with this dealership. More

by Mi-Mi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2024

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

October 03, 2024

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They are always so pleasant I only deal with the south holland location .very sufficient More

by honeibunz
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 06, 2024

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! Please don't hesitate to reach out if there's anything additional we can do for you. Matt Sappenfield Owner Loyalty Manager

November 07, 2023

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Employee Rating

I had work done on my truck and now I needs to bring it back cause the mechanic didn’t reset my sensors on my truck. More

by jeffersonemma
Recommend Dealer
No

Other Employees Tagged: Taylor McCarroll , Tyler Roberson

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Nov 09, 2023

94 Nissan of South Holland responded

Emma, we regret to hear that your experience with us was not a more positive one. Thank you for letting us know. We will be looking at setting sensors more carefully before having customers leave. Your input helps us improve. We hope you give us a second chance. Matt Sappenfield Owner Loyalty Manager

November 06, 2023

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Employee Rating

Oil changes should be able to make an appointment the wait time is to long. Staff is nice but wait is extremely long for working individuals. More

by tinicahautman
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 09, 2023

94 Nissan of South Holland responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services. With your input we will work on achieving faster service. Thank you and hope you will give us a second chance. Matt Sappenfield Owner Loyalty Manager

October 24, 2023

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Employee Rating

Excellent service, Attentive to you needs and customer service and care always on point. Great More

by PISSPO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

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Oct 26, 2023

94 Nissan of South Holland responded

Thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! Stop in for a free car wash anytime! Hope to see you soon and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

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