Derry Smith

I am writing this after **months** of being ignored by your service manager, Ryan Tuttle, who has repeatedly demonstrated that avoiding responsibility is apparently his primary job function. I was sold a your service manager, Ryan Tuttle, who has repeatedly demonstrated that avoiding responsibility is apparently his primary job function. I was sold a car that your team clearly knew had issues, and instead of addressing those concerns, Ryan has chosen to disappear behind voicemail, unanswered messages, and total silence. The lack of accountability is astounding. I have called for months. I have followed every step I was told to follow. And the result has been nothing but avoidance, excuses, and a complete refusal to do the bare minimum of customer service. At this point, it would take actual effort to communicate this poorly. This dealership made a profit off of selling me a faulty vehicle, and then your service manager decided that acknowledging the problem was optional. That level of negligence and disregard is not just unprofessional. It’s insulting. If this is how you treat customers after the sale is made, people deserve to know. The service department leadership needs a serious intervention, because right now it is operating with all the urgency, transparency, and competence of a brick wall. I will continue escalating this until someone in this organization decides that doing their job is more convenient than ignoring me. More

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I couldn’t be happier with my Car. Derry really listened to what I wanted and worked hard to make sure I drove away in the exact car I had been hoping for. They were professional, know Derry really listened to what I wanted and worked hard to make sure I drove away in the exact car I had been hoping for. They were professional, knowledgeable, and never pushy — just genuinely focused on helping me. Thanks to his effort, the process was smooth and stress‑free. I would definitely recommend him to anyone looking for a car. More

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I worked with Derry. He kind and thoughtful, going out of his way to help me. His gentle professionalism and care made the experience easy and reassuring. Truly grateful He kind and thoughtful, going out of his way to help me. His gentle professionalism and care made the experience easy and reassuring. Truly grateful for his support. More

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Derry was amazing—friendly, patient, and truly listened to us. He helped us find the perfect car that fits our needs and budget. Outstanding service, highly recommend Him and this dealership experience! to us. He helped us find the perfect car that fits our needs and budget. Outstanding service, highly recommend Him and this dealership experience! More

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Derry did a great job. Thank you for making my buying experience easy. Will recommend Thank you for making my buying experience easy. Will recommend More

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I got my car from Derry. He listened carefully, explained everything clearly, and made the whole process easy. His friendly attitude and helpful service mean a lot. I truly a He listened carefully, explained everything clearly, and made the whole process easy. His friendly attitude and helpful service mean a lot. I truly appreciate him. More

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Derry was extremely nice and patient with us and helped us find exactly what we were looking for. us find exactly what we were looking for. More

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Straightforward, honest, and efficient. No games, no pressure, just results. Derry got me the car I wanted quickly and hassle‑free. Best car buying experience I’ve ever had. Thanks again!!! No games, no pressure, just results. Derry got me the car I wanted quickly and hassle‑free. Best car buying experience I’ve ever had. Thanks again!!!!! More

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Just got a new car and had an amazing experience! The Derry was courteous, knowledgeable, and made the whole process seamless. Truly a pleasure to work with—highly recommended!!! The Derry was courteous, knowledgeable, and made the whole process seamless. Truly a pleasure to work with—highly recommended!!! More

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Best guy ever. Easy to work with. Answered every question I had. Very happy with my purchase. Easy to work with. Answered every question I had. Very happy with my purchase. More

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