Derrick Walker
Derrick Walker at Crestview Cadillac, Inc.
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Derrick Walker

New Car Sales

Crestview Cadillac, Inc.

555 S Rochester Rd
Rochester, MI 48307

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3.5
6 Reviews

Dealership Experience

7 mos

3.5

6 Reviews

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6 Reviews of Derrick Walker

July 06, 2024

Dealership Rating
Employee Rating

Friendly and informative courteous sales people and staff was willing to help and answer questions very knowledgeable about vehicles More

by Slimgoody1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2024

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 18, 2024

Dealership Rating
Employee Rating

Kara has always been great with all the cars I have purchased from Crestview Cadillac. More

by gpentiak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2024

Crestview Cadillac, Inc. responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

June 16, 2024

Dealership Rating
Employee Rating

Was told by salesman at time of purchase that the Lyriq had a HUD and just needed a software update to get it working. After bringing it in to the service department for the update, was told the car did n More

by LEE.PAREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ron Farmer, Chris Young

Jun 17, 2024

Crestview Cadillac, Inc. responded

Mr. Paree, we apologize for the oversight on behalf of your sales consultant. Thank you for the high rating for Ron Farmer in our Service Department.

May 22, 2024

Dealership Rating
Employee Rating

Derrick was extremely helpful and made the entire process painless! Would highly recommend Derrick to my family and friends! More

by lyonsmatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2024

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

May 18, 2024

Dealership Rating
Employee Rating

The service at the Cadillac dealership was abysmal, unresponsive staff, and poor communication. my escalade was there for more than 70 days and still had to go back two weeks later More

by Jonez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 20, 2024

Crestview Cadillac, Inc. responded

We're disappointed to hear of the negative experience you had at our location. Here at Crestview Cadillac, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (248) 841-4166 to discuss ways we can better serve you in the future.

May 18, 2024

Dealership Rating
Employee Rating

Brought my daughters car in for service and received unparalleled customer and vehicle service. I have purchased and service all my vehicles from and with Crestview Cadillac and will continue to do so l More

by sales@crestviewcadillac.com
Recommend Dealer
Yes
May 20, 2024

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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