Derrick Phillips
Service Manager
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
118 Reviews
Write a Review118 Reviews of Derrick Phillips
October 29, 2025
From top execs to courtesy drivers this Southern dealership is a top notch operation. I have been going to this dealership for about 15 years now and through three different owner flaggings we have dealership is a top notch operation. I have been going to this dealership for about 15 years now and through three different owner flaggings we have bought 9 Hyundai's and 1 Genesis vehicles. Throughout this time the customer service and support has been excellent. Justin Potter the sales manager I worked with on my last purchase is straight up and easy to work with. Michael Smith my salesperson was courteous, detailed and very knowledgeable. Larry Fowler my service advisor has been in my corner all along. Finally, Derrick Phillips, the Service Manager has built a great team over the years. More
Other Employees Tagged: Ernesto Rosado , Justin Potter and Larry Fowler
October 22, 2025
The service department did a wonderful job taking care of my car & inspection quickly. I will be back in the future my car & inspection quickly. I will be back in the future More
Other Employees Tagged: Chris House, Ernesto Rosado
October 17, 2025
It’s nice going to a dealership where they know your name and treat you like you’re the only one in the place. and treat you like you’re the only one in the place. More
Other Employees Tagged: Chris House, Ernesto Rosado, Robert Smith
October 12, 2025
This is a great dealership. They keep my car running wonderfully. They are very nice and professional. And I can always depend on them. They keep my car running wonderfully. They are very nice and professional. And I can always depend on them. More
Other Employees Tagged: Ernesto Rosado, Teresa Lee, jeffrey moien, Gregory Cunningham, Key Milburn
September 28, 2025
Hyundai did a great job evaluating my suspension issue and changed my shocks for a very reasonable price. Mr. Moien was awesome and went above and beyond to help resolve our truck issue. I am very pleased and changed my shocks for a very reasonable price. Mr. Moien was awesome and went above and beyond to help resolve our truck issue. I am very pleased with the repair team and senior management’s response. It made a significant impact in getting our vehicle back quickly and for an affordable maintenance cost. More
Other Employees Tagged: jeffrey moien
September 27, 2025
I always have a wonderful experience from start to finish when I have my vehicles serviced at Southern Hyundai Newport News. Derrick and his staff go out of their way to make sure I receive the best service when I have my vehicles serviced at Southern Hyundai Newport News. Derrick and his staff go out of their way to make sure I receive the best service possible. I couldn’t have asked for anything more. I would highly recommend this service department. More
Other Employees Tagged: Robert Bradford
September 25, 2025
Mr. Phillips (Service Mgr.)made the difference. By Jeff Moire's service. the rating would have been a ONE!!! Further correspondence from him has only made it worse! Moire's service. the rating would have been a ONE!!! Further correspondence from him has only made it worse! More
Other Employees Tagged: jeffrey moien
September 19, 2025
My experiences with Southern have been nothing but great. Thanks Southern Hyundai. Sincerely Barbara Lankford Thanks Southern Hyundai. Sincerely Barbara Lankford More
Other Employees Tagged: Chris House, jeffrey moien , Shayne and Justin
September 16, 2025
Southern Hyundai Newport News always delivers top-notch service. Jeff is outstanding, knowledgeable, attentive, and trustworthy. I won’t take my 2024 Tucson anywhere else! service. Jeff is outstanding, knowledgeable, attentive, and trustworthy. I won’t take my 2024 Tucson anywhere else! More
Other Employees Tagged: Ernesto Rosado, jeffrey moien

