Derrick Phillips
Derrick Phillips at Southern Hyundai Newport News

Derrick Phillips

Service Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
118 Reviews
4.8

118 Reviews

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118 Reviews of Derrick Phillips

October 29, 2025

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Employee Rating

Quick service for an inspection. The staff was helpful and friendly. No problems with the service More

by carrawaymik
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Recommend Dealer
Yes

October 29, 2025

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From top execs to courtesy drivers this Southern dealership is a top notch operation. I have been going to this dealership for about 15 years now and through three different owner flaggings we have More

by SOCCERBEAR53
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Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado , Justin Potter and Larry Fowler

October 22, 2025

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The service department did a wonderful job taking care of my car & inspection quickly. I will be back in the future More

by Visha R
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Recommend Dealer
Yes

Other Employees Tagged: Chris House, Ernesto Rosado

October 17, 2025

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It’s nice going to a dealership where they know your name and treat you like you’re the only one in the place. More

by GMA Scooby
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Recommend Dealer
Yes

October 12, 2025

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This is a great dealership. They keep my car running wonderfully. They are very nice and professional. And I can always depend on them. More

by THURMANDIAMOND
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Recommend Dealer
Yes

September 28, 2025

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Hyundai did a great job evaluating my suspension issue and changed my shocks for a very reasonable price. Mr. Moien was awesome and went above and beyond to help resolve our truck issue. I am very pleased More

by RDYESS0487
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Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

September 27, 2025

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I always have a wonderful experience from start to finish when I have my vehicles serviced at Southern Hyundai Newport News. Derrick and his staff go out of their way to make sure I receive the best service More

by leslieb0812
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Recommend Dealer
Yes

Other Employees Tagged: Robert Bradford

September 25, 2025

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Mr. Phillips (Service Mgr.)made the difference. By Jeff Moire's service. the rating would have been a ONE!!! Further correspondence from him has only made it worse! More

by Doc B
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Recommend Dealer
No

Other Employees Tagged: jeffrey moien

September 19, 2025

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My experiences with Southern have been nothing but great. Thanks Southern Hyundai. Sincerely Barbara Lankford More

by barbaralankford21
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Recommend Dealer
Yes

Other Employees Tagged: Chris House, jeffrey moien , Shayne and Justin

September 16, 2025

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Southern Hyundai Newport News always delivers top-notch service. Jeff is outstanding, knowledgeable, attentive, and trustworthy. I won’t take my 2024 Tucson anywhere else! More

by Jackson Risinger
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Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado, jeffrey moien

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