Derrick Phillips
Derrick Phillips at Southern Hyundai Newport News
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Derrick Phillips

Service Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
84 Reviews
4.8

84 Reviews

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84 Reviews of Derrick Phillips

April 01, 2025

Dealership Rating
Employee Rating

They are friendly and efficient. We drive 25 minutes for them to service our car even though there is a hyundai dealership 5 minutes from our house More

by arbox4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris House

March 28, 2025

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Employee Rating

Southern Hyundai of Newport News is absolutely amazing. The staff and the service there is above and beyond from purchasing my vehicle to maintenance and anything else I need they are always on it and prof More

by Shanice Floyd
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris House, Ernesto Rosado , Vanessa

March 22, 2025

Dealership Rating
Employee Rating

All is great cannot say much more will stay with them. Like all contact. I have had More

by salandjim4649
Service Price Transparency
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Recommend Dealer
Yes

March 22, 2025

Dealership Rating
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Excellent customer service, at this dealership. Any problem big or small is handled with professionalism and grace. More

by KEYSHA_VSU
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris House

March 15, 2025

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Employee Rating

Jeff was a great help and understood my issue. He went through great lengths to get the sticks required solved and handled all communication well! The very best! More

by deedav
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

March 10, 2025

Dealership Rating
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They are timely, reasonably priced, always courteous and dependable. I can always depend on Southern to meet my Hyundai needs. More

by BYANTHONY
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Recommend Dealer
Yes

March 03, 2025

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excellent service personal help always caring and making sure our service excels beyond expectations Thank you for your amazing help More

by ABRICH43
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Bradford

February 11, 2025

Dealership Rating
Employee Rating

The service was excellent and prompt! I'm so thankful for a trustworthy place to have work done! I would highly recommend Derrick's team and have! More

by PhilPo
Service Price Transparency
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Recommend Dealer
Yes

February 03, 2025

Dealership Rating
Employee Rating

Jeff is very professional and friendly. My car is usually serviced quickly. I appreciate having a place to work from when i come in for service. This is a great dealership overall. More

by DAS2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

January 31, 2025

Dealership Rating
Employee Rating

Unacceptable service. Multiple visits for maintenance for the same issue. Still not resolved. Never ever receive a call back when told I would when parts come in, etc. More

by Mark
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Smith

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