Derrick Phillips
Derrick Phillips at Southern Hyundai Newport News
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Derrick Phillips

Service Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
73 Reviews
4.8

73 Reviews

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73 Reviews of Derrick Phillips

January 24, 2025

Dealership Rating
Employee Rating

Excellent and prompt service. .. definitely took care of my problem and would highly recommend this service department... More

by DELIMAN1
Recommend Dealer
Yes
Jan 24, 2025

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 23, 2025

Dealership Rating
Employee Rating

Everyone was absolutely wonderful, very helpful on my new purchase. Chris Clifton was very knowledgeable on my new vehicle. Lamar walked us through the MyHyundai blue link More

by jgoon53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: K. LaMar Gresham, Chris Clifton

Jan 24, 2025

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 22, 2025

Dealership Rating
Employee Rating

I’ve dealt with Derrick Phillips for a few years now and have nothing but respect for him and the job he does. I had Larry Fowler as my contact this time and he was great More

by Pennymb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Fowler

Jan 24, 2025

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 18, 2025

Dealership Rating
Employee Rating

Professional and courteous dealership! So impressed with their commitment to excellence and honest work. I wouldn’t think of taking my vehicle anywhere else! More

by Bpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado, Keith McCullers

January 17, 2025

Dealership Rating
Employee Rating

Jeff was informative and great to work with! I would highly recommend working with him to anybody. More

by GABBY HAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

January 15, 2025

Dealership Rating
Employee Rating

Larry provided courteous answers and service I will reserve my opinion on the repair until after a period of time More

by PIPERREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

January 13, 2025

Dealership Rating
Employee Rating

Wonderful service department. Customer is always spot on. Very professional and always helpful my rear windshield wiper blades fell off and they had it fixed in less than 10 minut More

by GANDSMAYNARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

January 11, 2025

Dealership Rating
Employee Rating

Overall experience great. Physical appearance of the sales department looks horrid and industrial cubicle farm. More

by Buyer2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris House, jeffrey moien

January 10, 2025

Dealership Rating
Employee Rating

My main interaction with this dealership has been through the services department and while the manager has been nothing but amazing. The departments communication sucks. I'd call and call and never get thro More

by twilightchic23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 10, 2025

Dealership Rating
Employee Rating

I have been hall Hyundai, 30 years + and was very pleased with their services..keep the good work up! More

by gloria.mcqueen
Recommend Dealer
Yes
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