Derrick Murakami

From the first service to the most recent Honda has been outstanding. This last service needed to have some warranty issue taken care of and Justin did a great job making sure all of the warranty items were outstanding. This last service needed to have some warranty issue taken care of and Justin did a great job making sure all of the warranty items were taken care of. The mechanics did a great job fixing the bearing knock and the trans missin shutter. Everything runs great now. Mahalo Honda Windward. Great team. More

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Had a very nice buying experience! Keely and Derrick helped us out with a great deal! They made a believer out of us! Thank you!!! helped us out with a great deal! They made a believer out of us! Thank you!!! More

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Kevin Asahara did an awesome job of helping me find the right Honda to lease for the next 3 years! This is my 5th Honda lease in 15 years! Honda Windward is the best dealership to work with! They are alw right Honda to lease for the next 3 years! This is my 5th Honda lease in 15 years! Honda Windward is the best dealership to work with! They are always friendly, helpful and efficient! More

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We are happy with the service we had today with Kevin Asahara and Derrick Murakami. I will recommend Honda to our friends. We appreciate your help.. Thank you. Asahara and Derrick Murakami. I will recommend Honda to our friends. We appreciate your help.. Thank you. More

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Matthew is an outstanding representative of Honda Corp. He is friendly, attentive, personable, and is able to empathize with us. His conduct was above reproach and he went out of his way to ensure we we He is friendly, attentive, personable, and is able to empathize with us. His conduct was above reproach and he went out of his way to ensure we were satisfied not only with meeting our needs but by being a good listener. so good was he that even though we were only looking we ended up purchasing a new car. Not only would I recommend him but I would really only want to go through him in the future. Derrick is another outstanding Honda representative. He took us through the final process, explained everything, provided real world situations to show us examples and was patient with us as we asked many questions sometimes repeating our questions. He is patient, thorough, meticulous, polite and friendly. They are truly great team members, and Honda will benefit from their service. We have owned and bought Honda's from Windward Honda for 30 years. And today we bought another Accord. They truly live up to their motto, friendly service with a smile and they will make a believer out of you! Two truly exceptional Honda representatives. We are so happy in having these Honda team members work with us and now becoming our friends. More

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These guys were awesome. Helped me thru every step of the way and some . Highly recommend these guys if you are looking for a vehicle. way and some . Highly recommend these guys if you are looking for a vehicle. More

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Great People at Honda Windward Someone from Honda Windward called me to schedule to have my airbag fixed because of the recall this past Friday, 8/23/19 and I called early Sat morni Someone from Honda Windward called me to schedule to have my airbag fixed because of the recall this past Friday, 8/23/19 and I called early Sat morning before my 9:30 am appt. and asked if it could be done. The gentleman (sorry, forgot his name) who took my call was very nice/kind. He checked and he said they can do it after my oil change, just have to bring my car downstairs later. But I was late for my 9:30 am appointment and I called to let them know, Derek said it was fine. Then when I went to Honda Express, I told the front desk guy, Cody that I called. He diidn't know about it BUT he said it's ok. I told him that I had a recall about the airbag and I have to bring my car downstairs later, and he said they'll bring my car downstairs after oil change. That was so kind of him and so that's what happened. I waited in the break room, I was called after all was done (less than 2 hours). I called them if it was OK to come later and the person who answered was very pleasant and said it was fine. I've been coming here for almost 16 years (my car is 2003, bought it on 9/13/03) and I've ALWAYS been treated VERY WELL by your employees. I really APPRECIATE all of you for ALWAYS treating me and your customers with RESPECT, WARM ALOHA, and EXCELLENT SERVICE! Mahalo Nui Loa, Lina S. (KIWIGL) More

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Car purchase Professional personnel. Excellent follow up. Costco car purchase program simplifies negotiation and purchase process. Salesperson extremely helpful Professional personnel. Excellent follow up. Costco car purchase program simplifies negotiation and purchase process. Salesperson extremely helpful in enabling delivery of car to residence on purchase day. More

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Awesome This is my 5th Honda car I have purchased. The other 4 was from different dealship . It was a great experience because sales people were very knowledg This is my 5th Honda car I have purchased. The other 4 was from different dealship . It was a great experience because sales people were very knowledgeable and personable. They went over the features of the car so patiently. I definitely will buy and recommend Honda Windward. More

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Great car buying experience Very friendly staff and knowledgeable about the features of the car. A great hassle free car buying experience and I would recommend them to all my fr Very friendly staff and knowledgeable about the features of the car. A great hassle free car buying experience and I would recommend them to all my friends. More

by 2009FATBOB Verified Customer Verified Customer

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