Always the absolute best experience when i come for
service. Rentals are always clean and available and the turnaround is amazing
service. Rentals are always clean and available and the turnaround is amazing
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by dhenson00
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Milea
My car was in for service and from my advisors Michelle
Jackson and Mark Johnson to the service guys, the work was completed to my full satisfaction.
Jackson and Mark Johnson to the service guys, the work was completed to my full satisfaction.
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by dhicks3
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2025 -
BMW of Owings Mills responded
Thank you for your kind words! We're thrilled to hear that you had a positive experience at BMW of Owings Mills and that Michelle and Mark provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future!
Sincerely, The Team at BMW of Owings Mills
I had the absolute pleasure of working with Eric at the
BMW dealership, and I cannot recommend him highly enough! From the moment I walked in, Eric was attentive, knowledgeable, and completely focused on m
BMW dealership, and I cannot recommend him highly enough! From the moment I walked in, Eric was attentive, knowledgeable, and completely focused on making the entire process smooth and stress-free.
What stood out most was how he truly listened to what I wanted. He worked out every detail to my exact liking—from the pricing and features to the timing and paperwork. Eric went above and beyond to make sure I drove away not just with any car, but with the perfect BMW for me.
His professionalism, patience, and ability to explain every step clearly made me feel confident and taken care of. If you’re looking for someone who truly cares about customer satisfaction and makes buying a car feel exciting (not overwhelming), ask for Eric!
Thanks again, Eric—you made this experience unforgettable!
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by PrissyDame
Jul 03, 2025 -
BMW of Owings Mills responded
Thank you for your fantastic review! We're thrilled to hear about your positive experience working with Eric at BMW of Owings Mills. It's great to know that his attentiveness and knowledge contributed to making your car-buying process smooth and enjoyable. We appreciate your recommendation and hope you love your new BMW! Please feel free to visit us again in the future. Safe driving!
Sincerely, The Team at BMW of Owings Mills
I received excellent service, and look forward to working
with the staff again. The service manager kept me informed of status, and was able to explain everything dealing with the repair.
with the staff again. The service manager kept me informed of status, and was able to explain everything dealing with the repair.
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by selewi3
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
BMW of Owings Mills responded
Thank you for your kind words! We're thrilled to hear that you received excellent service at BMW of Owings Mills. It's great to know that our service manager kept you informed and provided clear explanations regarding your repair. We look forward to assisting you again in the future!
Sincerely, The Team at BMW of Owings Mills
Customer Service is stellar.
Michelle is always informative and service times are short. Great 👍🏽 business
Michelle is always informative and service times are short. Great 👍🏽 business
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by RHONDATRUITT
Verified Customer
Verified Customer
Jun 29, 2025 -
BMW of Owings Mills responded
Thank you so much for your wonderful review, Rhonda! We're thrilled to hear that you had a positive experience at BMW of Owings Mills and that Michelle provided you with stellar service. We appreciate your support and look forward to welcoming you back soon!
Sincerely, The Team at BMW of Owings Mills
My service was done at timely matter the service with
excellent. I will recommend it to a friend.
excellent. I will recommend it to a friend.
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by GERMAINEBOYD
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2025 -
BMW of Owings Mills responded
Thank you for your feedback, Germaine! It's great to know that your service was done in a timely manner and that you had an excellent experience at BMW of Owings Mills. We appreciate your recommendation and look forward to assisting you again and your friend in the future.
Sincerely, The Team at BMW of Owings Mills
Derrick was very professional throughout my appointment.
I have had him as my service advisor before and he has been consistantly helpful and informative.
I have had him as my service advisor before and he has been consistantly helpful and informative.
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by GPS6834
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Derrick at BMW of Owings Mills. His professionalism and consistent support are truly valued. We appreciate your loyalty and look forward to assisting you again in the future!
Sincerely, The Team at BMW of Owings Mills
great service.
kept me informed with any issues. Always confident with dealing with the service department
kept me informed with any issues. Always confident with dealing with the service department
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by tytriplin
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department at BMW of Owings Mills. Keeping you informed and ensuring your confidence in our services is our top priority. We look forward to serving you again in the future!
Sincerely, The Team at BMW of Owings Mills
Derrick was very informative, courteous, and
professional. I would definitely recommend bringing your car to Owings Mills BMW.
professional. I would definitely recommend bringing your car to Owings Mills BMW.
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by Candy_Gurl1111
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful feedback! We're thrilled to hear that Derrick provided you with informative and professional service at BMW of Owings Mills. Your recommendation means a lot to us! We look forward to assisting you again in the future.
Sincerely, The Team at BMW of Owings Mills
Awesome customer serivice.
Everyone was very helpful. Love the car I got, Miguel new his work very well.
Everyone was very helpful. Love the car I got, Miguel new his work very well.
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by hawa_lewis
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2025 -
BMW of Owings Mills responded
Thank you for your kind words, Hawa! We’re thrilled to hear that you received awesome customer service at BMW of Owings Mills, and that you love your new car. Miguel is indeed knowledgeable and dedicated to helping our customers. We look forward to assisting you again in the future!
Sincerely, The Team at BMW of Owings Mills
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