Derrick Edwards

BMW of Owings Mills responded

Thank you for your wonderful review, Stewart! We're happy to hear that you had a fantastic experience with our tech team and client service. Derrick and our customer service team strive to provide informative and friendly support, and it's great to know that their efforts made a positive impact on your visit. We look forward to welcoming you back to BMW of Owings Mills for your future service needs! Sincerely, The Team at BMW of Owings Mills

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at BMW of Owings Mills and that you enjoyed the car wash as well. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

BMW of Owings Mills responded

Thank you for sharing your wonderful experience with us, Rick! We are thrilled to hear that you have received exceptional service from our team, especially from Derrick. At BMW of Owings Mills, we pride ourselves on being honest and transparent with our customers, and it’s great to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again for all your BMW service needs! Sincerely, The Team at BMW of Owings Mills

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that Derrick provided you with outstanding service at BMW of Owings Mills. It's great to know he went above and beyond to help you, including washing your car! We appreciate your support and look forward to serving you again in the future. Safe travels! Sincerely, The Team at BMW of Owings Mills

BMW of Owings Mills responded

Thank you! We truly appreciate your kind words and are delighted to hear about your positive experience at BMW of Owings Mills. It's our goal to make you feel like family, and we're glad to know that Mark's communication made your service visit enjoyable. We look forward to welcoming you back for your next visit! Sincerely, The Team at BMW of Owings Mills

BMW of Owings Mills responded

Thank you for your review, Ruby! We’re glad you had an outstanding experience with our team at BMW of Owings Mills. Your satisfaction with the parts ordering process means a lot to us. We look forward to assisting you again. Sincerely, The Team at BMW of Owings Mills

BMW of Owings Mills responded

Thank you for your feedback, Jacqueline! We’re excited to hear that your experience at BMW of Owings Mills exceeded your expectations with minimal wait time and great value. We appreciate you taking the time to share your positive experience and hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

BMW of Owings Mills responded

Thank you for sharing your experience with us. We understand how frustrating it must have been to wait for your garage opener and feel unacknowledged during your time at BMW of Owings Mills. Your feedback is valuable, and we appreciate you bringing this matter to our attention. We strive to provide excellent customer service and ensure that our clients feel respected and cared for. We would like the opportunity to address your concerns further, so please feel free to reach out to us directly. Thank you again for your feedback. Sincerely, The Team at BMW of Owings Mills

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Mark at BMW of Owings Mills. It's fantastic that you feel comfortable discussing your vehicle with him. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

BMW of Owings Mills responded

Thank you! We appreciate your feedback about the excellent service you received at BMW of Owings Mills. It's great to hear that our staff was helpful and that your vehicle was ready as promised. We look forward to assisting you again soon. Sincerely, The Team at BMW of Owings Mills