Derrick Cartwright

Good morning, WOW! Where do I began. That beautiful Saturday morning. after a trip to the use car lot! I was interested in the vehicle I found on line! I went u To th Where do I began. That beautiful Saturday morning. after a trip to the use car lot! I was interested in the vehicle I found on line! I went u To the sales office in which I was IMMEDIATELY greeted by a young man who stated he would get someone to help me. That was Derek my salesman who gave me a warm and very friendly greeting. We sat down to discuss the reason for my visit. 1. He listened tentatively to what i was looking for, price range etc. dealing with sales in my professional line of work Derek was not the typical fast talking, try to sell this when I was interested in that, just in a hurry to do an application etc. he stuck to the assignment. When I explained I did not want to do an application until the numbers where crunched, and that’s exactly what happened👏🏽👏🏽 2. Whole waiting I decided to get a coffee cake from the machine? (Very stale😂) Ron took it to the front desk and again he told the young man (name; not sure) took care of it immediately, very apologetic no fault of his ! Made it right, gave me 3 cakes😂 he came to me twice after if I need anything, very nice young man (blue suit) 3. Ron: finance what a nice young man again he listen he work with the numbers until I was comfortable with them again did not try to upsell me, or give every reason I should purchase a product. I spent my Saturday there after a long week, but I could not have had a more enjoyable Saturday with this team! I will recommend anyone that’s speaks on a car purchase to come here! EXCEPTIONAL TEAM AND EXCELLENT CUSTOMER SERVICE! Special Thanks to Derek for going above to drop off my keys left behind 😂 THANK YOU! Respectfully, Michelle Watts More

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Patrick's straightforward approach and exceptional customer service skills made me feel valued and at ease. He was relaxed, understanding, and willing to work around what you need and can do. Definite customer service skills made me feel valued and at ease. He was relaxed, understanding, and willing to work around what you need and can do. Definite 5 stars. Dealership made the entire car buying process seamless and stress-free. More

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Mr. Derrick Cartwright was a pleasure to work with. He is very professional and kind. He helped me find a rare vehicle that I put a deposit on. However due to my timeline I had to cancel the reservation and very professional and kind. He helped me find a rare vehicle that I put a deposit on. However due to my timeline I had to cancel the reservation and go with another dealership that could get the car to me sooner. He was very gracious and understood my situation and asked his manger to refund the deposit. I will certainly reach out to him for my future car purchases and I highly recommend him. Not every salesperson is as professional and kind as him. More

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iDerrick Cartwright and team were amazing best experience I have had purchasing a vehicle. Extremely professional and super friendly. I have had purchasing a vehicle. Extremely professional and super friendly. More

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Everyone was nice, and easy to work with. They made the process smooth and easy to understand. And they worked with me to help me get a great deal. They made the process smooth and easy to understand. And they worked with me to help me get a great deal. More

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Derrick went above and beyond to make my car buy experience as smooth as possible. Not only was he super efficient but he was a pleasure to work with. experience as smooth as possible. Not only was he super efficient but he was a pleasure to work with. More

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Very good helper for me to get my first car, also told me how to get a very good deal. how to get a very good deal. More

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A great helper for me to get my first car and helped me to get the best deal. to get the best deal. More

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The best dealership ever they help me get on the road in fashion and style and now I’m closer to my dreams and goals thanks to this dealership fashion and style and now I’m closer to my dreams and goals thanks to this dealership More

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Derrick helped me out in a very professional and honest manner. Would give six stars if I could. manner. Would give six stars if I could. More

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