Derrick Bates
Derrick Bates at Claremont Toyota
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Derrick Bates

Internet Sales

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.7
80 Reviews

I have over 20 years of experience in the automobile industry. I upfront and transparent on all of my deals. And I am very easy to work with.

Dealership Experience

5 yrs, 3 mos

Industry Experience

26 yrs, 1 mo

Languages Spoken

English English

4.7

80 Reviews

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80 Reviews of Derrick Bates

March 27, 2025

Dealership Rating
Employee Rating

When I said I was ready to purchase a car I inquired about and made an appointment I was expecting the car to be ready to go. I wasn't offered to have the car reserved but rather "inventory moves quick" More

by EDRIC.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 27, 2025

Claremont Toyota responded

While glad that we were able to get you into a vehicle, we're disappointed that the process was far from seamless and we could have done a much better job of communicating a couple of different things to you. We appreciate your in-depth feedback, as we'll be using this as a learning tool to better serve prospective buyers in the future. If we can be of any assistance with anything, please don't hesitate to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 19, 2024

Dealership Rating
Employee Rating

The place is very clean, all salespeople are courteous, the finance dept is fast and efficient, especially Henry and, of course, Done Deal Bates is the Best salesman . More

by TESS.MARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa, Tony Sanchez

Oct 21, 2024

Claremont Toyota responded

Thank you, Tess! We’re thrilled to hear about your positive experience and appreciate your kind words about our team. Our goal is to provide excellent service, and your feedback truly motivates us. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 11, 2024

Dealership Rating
Employee Rating

I like the Claremont toyota Quick and friendly service even busy time I'll be there next service More

by SEUNGHOKIM56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a quick and friendly experience with us, even during busy times. We look forward to seeing you again for your next service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 27, 2024

Dealership Rating
Employee Rating

Great customer service and fast service, great work and good quality, that's my kind place More

by Raphael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez , Na

Jun 28, 2024

Claremont Toyota responded

Hi Raphael, thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our customer service and found our work to be of good quality. We appreciate your support and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 25, 2024

Dealership Rating
Employee Rating

My wife and I were extremely happy with how quick and easy you all got us in and out.. amazing customer service! Thank you to Raul, Derrick, and Orlando. More

by JUANM.G1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Gomez

May 28, 2024

Claremont Toyota responded

JUANM.G1985, thank you for sharing your positive experience with us! We're thrilled to hear that Raul, Derrick, and Orlando provided amazing customer service during your visit. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 17, 2024

Dealership Rating
Employee Rating

I love the dealer set up and staffs are friendly. Great coffee and cold water. More

by RJKUO1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Claremont Toyota responded

Hi RJKUO1206, thank you for the amazing review! We're thrilled to hear that you enjoyed our setup and found our staff to be friendly. We're also glad you appreciated our amenities. We hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 12, 2024

Dealership Rating
Employee Rating

Very through and attentive to my unique set of circumstances in regards to purchasing this car More

by TJACK.PCS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Calderon

Apr 16, 2024

Claremont Toyota responded

Thank you, TJack, for sharing your positive experience with us! We're thrilled to hear that our team was able to provide you with thorough and attentive service tailored to your specific needs. We appreciate your feedback and hope to see you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 08, 2023

Dealership Rating
Employee Rating

What made my experience stellar was Derrick Bates. He worked with me for years prior to my purchase while I slowly made my decision. I would call and check in and he was always on point! Derrick made More

by WENDYDESIGNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa, Daniel Vera

Dec 11, 2023

Claremont Toyota responded

Hi Wendy! Thank you so much for your glowing review. We truly appreciate your kind words about Derrick and our service. We're thrilled to have made your purchase experience easy and hassle-free. We look forward to serving you, your daughter, and your friends and family in the future. Thank you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 23, 2023

Dealership Rating
Employee Rating

Answered all questions and didn’t pressure into a buy, super honest helpful and even got us lunch ! More

by ESTELA.CORONA
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Luis Medina , Mo Mostafa

Jun 24, 2023

Claremont Toyota responded

Thank you for choosing us, Estela! We're so proud of our team for delivering a quality shopping experience. We hope to see you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 20, 2023

Dealership Rating
Employee Rating

Read the reviews for this salesman and was very pleased to find out that they were not exaggerated one bit, I had an enjoyable buying experience. More

by RICKYTICKYTAC
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa

Jun 24, 2023

Claremont Toyota responded

Thank you for choosing Claremont Toyota! It's wonderful to hear our team delivered a 5-star visit. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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