Derrell Pinnock | Page 2

Just purchased a vehicle from Toyota of Richardson. Theo, Aaron, and Derrell were very professional and their customer service was amazing! They not only assisted me with the purchase of my vehicle- Theo, Aaron, and Derrell were very professional and their customer service was amazing! They not only assisted me with the purchase of my vehicle- they followed up with me after the sale to make sure that everything with my vehicle was satisfactory and answered all questions patiently! I am very satisfied! Very pleasant experience and will definitely visit them for my future vehicle needs. More

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I recently purchased a Toyota Sienna from Toyota of Richardson. From the time that I entered the building I was greeted with nothing but friendly faces and helpful people. Robert Alicea was my salesman Richardson. From the time that I entered the building I was greeted with nothing but friendly faces and helpful people. Robert Alicea was my salesman and he was so attentive. He wanted to know the type of vehicle I was interested in and wanted to make sure that it would not only suit my needs but also my family needs as well. He also introduced me to a member of management by the name of Derrell Pinnock and he was just as helpful. Derrell answered every question that I had that I forgot to ask Robert. They both wanted to make sure that my vehicle needs were completely met and that I was completely satisfied with my purchase. I would recommend this dealership to ANYONE in the market of purchasing a vehicle new or used because they are all about customer service! More

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Theo was very nice and helpful when it came to helping me pick out a car! I did not feel pressured or rushed at all. pick out a car! I did not feel pressured or rushed at all. More

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I visited this particular store recently, and had strong feeling about buying specific car for my family. They didn’t have the model I wanted so Help me find a better and more sufficient vehicle :) . They’r feeling about buying specific car for my family. They didn’t have the model I wanted so Help me find a better and more sufficient vehicle :) . They’re the BEST ! definitely coming in the future More

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I had a pleasant experience here from the moment I walked in the service provided was impeccable definitely pleased with this store and I absolutely love my car in the service provided was impeccable definitely pleased with this store and I absolutely love my car More

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Hi my name is James, I had a wonderful time dealing Hi my name is James, I had a wonderful time dealing with Derrell pinnock and fluid process, good hospitality! Thank you for the camry Toyota Of Ric Hi my name is James, I had a wonderful time dealing with Derrell pinnock and fluid process, good hospitality! Thank you for the camry Toyota Of Richardson More

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I bought a great car, Brian was good, manager Jeff was lovely. After the fact, found they hit my credit 8 times to find me a horrible interest rate with a score of over 815. I complained to them, manage lovely. After the fact, found they hit my credit 8 times to find me a horrible interest rate with a score of over 815. I complained to them, manager Daryl hung up the phone on me and manager of finance assured me it would not show up on credit. It did. My score dropped 43 points and I am now a fair risk. Beware! More

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Wow! What awesome experience at Toyota Of Richardson. Everyone was so kind and nice. I was immediately greeted by Tracy when I pulled up who was very knowledgeable, professional and friendly. This guy we Everyone was so kind and nice. I was immediately greeted by Tracy when I pulled up who was very knowledgeable, professional and friendly. This guy went above and beyond by doing his due diligence in helping me to find my dream vehicle. He was thorough and educated me throughout the entire process. I would also like to thank Derrell and the rest of the crew for ensuring i have a great experience. This is what exceptional customer service should represent. Thank you all for your help..Keep up the Great Work!! More

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Best prices for preowned. Customer services not so good. Jake Wall and Derrell Pinnock by far the best human being. They truly are there for your best interests and they are a man of their word. As for the f Jake Wall and Derrell Pinnock by far the best human being. They truly are there for your best interests and they are a man of their word. As for the finance department...there are no words that can describe how they treated me and my family. They had belittle me and raised their voice out of anger, because I respectfully told finance "you are trying to SCAM me." I pulled out my calculator (smartphone) and explained to finance your calculations are wrong. It was very uncomfortable and dumb stupid that I had to explain how math works... More

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Great Help me saving money as less as i need. Response as soon as possible. The food and drink are delicious and the waiting room is cosy. Help me saving money as less as i need. Response as soon as possible. The food and drink are delicious and the waiting room is cosy. More

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