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Derrek Nelson
Derrek Nelson at Southlake Kia
Refer Me

Derrek Nelson

Service Manager

Southlake Kia

4191 E. Lincoln Highway
Merrillville, IN 46410

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rated
4 Reviews

10 plus years in the Automotive Industry, I am an avid outdoorsman, Fishing and Hunting are my passions. I have served in the United States Marine Corps with deployments to Iraq and Afghanistan.

Dealership Experience

5 yrs, 5 mos

Industry Experience

11 yrs, 9 mos

Specialties & Trainings

Kia Master Service Writer

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rated

4 Reviews

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4 Reviews of Derrek Nelson

October 04, 2024

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Employee Rating

I've purchased several vehicles from this dealer as well as had complete services on them and to date satisfaction has been the best I've ever had. My review on this dealership has the five star plus as far More

by IM4CHINIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earl Nymeyer, Juan Gaona, Billy Anderson, Jeff Koehler, Michael Calderone, Tony DeLeon, Marcella Guerrero , N/A

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Oct 04, 2024

Southlake Kia responded

Thank you for your continued trust in us! We're honored to receive your "five star plus" rating and thrilled to hear that your experiences with both vehicle purchases and services have been the best you've ever had. Your satisfaction means the world to us, and we look forward to providing you with top-notch service in the future!

June 29, 2024

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Employee Rating

Southlake Kia is great to do business with have bought multiple cars with them, always have been fair and honest. More

by jlegg17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey DiCesare, Bryan Nortman, David Langmeyer Jr.

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Jul 10, 2024

Southlake Kia responded

Thank you so much for your loyalty and kind words! We're thrilled to hear that you've had multiple positive experiences with us and that we've always been fair and honest. Your satisfaction is our priority, and we look forward to continuing to serve you for many years to come.

June 22, 2024

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Employee Rating

Great service experience, although Kia engineers were slow to respond to the issue South Lake Kia was on top of it all the time. More

by Sissytruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcella Guerrero

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Jun 24, 2024

Southlake Kia responded

Thank you for your review! We're glad to hear that you had a great service experience with us. We always strive to stay on top of issues and provide the best possible service to our customers. Your feedback is appreciated, and we look forward to serving you again in the future.

February 24, 2024

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Employee Rating

Friendly service. Car is ready when they say it is. If you need a ride home that's available to you at no charge. More

by robertdombrowski13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Drakulich, Bryan Nortman, David Langmeyer Jr., Jeff Koehler, Marcella Guerrero

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Feb 26, 2024

Southlake Kia responded

Hi Robert, Thank you for your feedback! We're thrilled to hear that you received friendly service and that your car was ready when promised. We appreciate your business and look forward to assisting you in the future. If you have any questions or concerns, feel free to reach out. Have a great day!

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