Derick Mitchell
Derick Mitchell at Downtown Toyota-Subaru of Oakland
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Derick Mitchell

Sales Manager

Downtown Toyota-Subaru of Oakland

4145 Broadway Auto Row
Oakland, CA 94611

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4.5
25 Reviews
4.5

25 Reviews

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25 Reviews of Derick Mitchell

March 22, 2025

Dealership Rating
Employee Rating

They would not sale me the vehicle at the advertised price unless I purchased additional options. Which i confirmed there was not contingency before i traveled over 3 hour and was pre-approved by my ba More

by nyson_t
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

September 30, 2023

Dealership Rating
Employee Rating

Absolutely horrible. I already paid and signed the paperwork, and he cancelled my deal based on a bad review. So unprofessional! More

by pt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

June 22, 2023

Dealership Rating
Employee Rating

Both of people that I worked with were very professional and helpful. The process was smooth. More

by maevesulli3
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jonathan "JD" Dixon

June 17, 2023

Dealership Rating
Employee Rating

This service center has provided assistance with our Toyota for twenty consecutive years it’s great. More

by tfedasz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao , Carl in the Mechanic’s Bay 5

June 16, 2023

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Employee Rating

I found the staff to be friendly,Flexible and helpful. They were able to answer all of my questions. More

by vsrini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdul Ferozi

June 16, 2023

Dealership Rating
Employee Rating

My sales rep was able to listen to my requests and meet my needs. I was able to walk out of the dealership with a brand new car. The gentleman in financing was very nice too, and tried to get me processed More

by Katrustici23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdul Ferozi

Jul 05, 2023

Katrustici23 responded

Buying a car through them was easy, and the car i chose is performing wonderfully!. The only downside is the size of their inventory was a little small, but besides that i would recommend this location with two thumbs for any potential buyer.

June 08, 2023

Dealership Rating
Employee Rating

Derek was professional, courteous, knowledgeable, and responsive. He honored the online quote and sent me a garage door opener that I forgot in the trade-in. I was disappointed and annoyed by how har More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdul Ferozi

June 06, 2023

Dealership Rating
Employee Rating

The service was wonderful and Junior especially was a great help in making this process simple and structured More

by Inman gammon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 02, 2023

Dealership Rating
Employee Rating

Really good experience for my first time buying a car in the US. So smooth. More

by Joey Cai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2023

Joey Cai responded

Good deal.

May 31, 2023

Dealership Rating
Employee Rating

Derick was very helpful in helping us find a car and answer all our questions about leasing, insurance, etc. Really enjoyed our experience. More

by mgschubert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
1

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