Deric O'Shaughnessy
Deric O'Shaughnessy at Mercedes Benz of Santa Rosa

Deric O'Shaughnessy

Service Advisor

Mercedes Benz of Santa Rosa

2881 Corby Ave
Santa Rosa, CA 95407

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Deric O'Shaughnessy

February 26, 2026

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They were able to get me scheduled next day. The service was quick and my car was spotless at the end of service. More

by LIZLEON.SOC
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Recommend Dealer
Yes

February 26, 2026

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In at 0800L, out at 0930L! On time, efficient, quality service, what more can a customer ask for. Thank you! More

by Jhmehew
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Recommend Dealer
Yes

February 25, 2026

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The service advisor Katie did a great job for me. Very prompt and courteous. I wish the previous repair from Feb 6 had lasted longer yet that has both to do with Katie. More

by schmittrobert846
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Recommend Dealer
Yes

Other Employees Tagged: Katie Andersen

February 25, 2026

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I have bought six Mercedes cars from them, and when I bought the last one in 2020, I bought one for my wife as well. They run a very good business. More

by barbaraneyers2
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany Weber, Katie Andersen

February 22, 2026

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Clean facilities, and very good communication about statuses service on my car. Friendly and knowledgeable staff More

by Jeffkli
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Recommend Dealer
Yes

February 21, 2026

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Deric explains things very well. He’s welcoming and very nice. I really like the video walk-around done by the tech. More

by BHORRALL
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Recommend Dealer
Yes

February 16, 2026

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Deric is always very professional. He offers amazing mechanical advice. He goes out of his way to make sure me feel welcomed. Deric always keeps me in the loop by actively communicatin More

by THOMASS707
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Recommend Dealer
Yes

February 13, 2026

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Exceptional service and help from highly knowledgeable and experienced staff. Checking in, having the car evaluated, and getting the necessary repairs completed in a timely fashion was done with excellenc More

by GTA
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Recommend Dealer
Yes

February 13, 2026

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Best service department! Very efficient, from the greeter, the service advisor to the cashier. Excellent! More

by dapools
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Recommend Dealer
Yes

February 13, 2026

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I had a great experience working with Deric. He was friendly, helpful and made the service stress-free. Provided a quick turnaround as promised. I appreciate the excellent customer service. More

by susielovold
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Recommend Dealer
Yes
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