Derek Ward
Derek Ward at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Derek Ward

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
72 Reviews
5.0

72 Reviews

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72 Reviews of Derek Ward

April 14, 2025

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Employee Rating

Drew the Salesman was awesome. He and the Manager Mr Wicker were fatally professionals and made us feel welcome and created a great experience for my wife and I. We were completely More

by chris.copen
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Brandt Wicker

Apr 15, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Chris! We’re thrilled to hear that you and your wife had a great experience with Drew and Mr. Wicker at James Wood Chevrolet Buick GMC Decatur. Your satisfaction means a lot to us. We look forward to welcoming you back in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 12, 2025

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Employee Rating

From the first time I called and spoke to Derek I knew my new truck order would be fulfilled and with the help of Jeff it became true, thanks to both of them. I am really happy. More

by daveec64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bockemehl

Apr 13, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! We’re thrilled to hear about your positive experience with Derek and Jeff at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority, and we’re delighted that your new truck order was fulfilled. We appreciate your support and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2025

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Employee Rating

The dealership was very helpful, found the truck I wanted and made the process very easy. More

by cwconaway
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker

Apr 06, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to help you find the truck you wanted and make your experience easy. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 01, 2025

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Would recommend them to all my friends and family for any of their vehicle needs More

by ourmission.hvac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your recommendation and are delighted to hear that you would suggest James Wood Chevrolet Buick GMC Decatur to your friends and family. We look forward to assisting you again in the future for any of your vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 01, 2025

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Derek provided outstanding service! He truly was knowledgable, eager to help, had outstanding communication, and never once pushy. I am so thankful for my truck and for all of his help! More

by ASHLEY@ASHLEYERWIN.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Derek provided you with outstanding service and that you're happy with your new truck. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure our customers have the best experience possible. We appreciate your support and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 28, 2025

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Employee Rating

Follow up was thoughtful and not to much. Both phone and digital. Time at dealership was short and sweat. More

by jameslaux
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Drew Ward

Mar 29, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, James! We're glad to hear that you appreciated the thoughtful follow-up and found your time at James Wood Chevrolet Buick GMC Decatur to be efficient and satisfactory. We strive to provide the best service possible, both in person and digitally. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 06, 2025

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Employee Rating

James wood is a Friendly honest simple no nonsense quick dealership. The entire workforce from sales, leadership to service is the bedt More

by Stansde
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

Mar 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with the team at James Wood Chevrolet Buick GMC Decatur. Our commitment to honesty and efficiency is something we take pride in, and it's great to know that it resonated with you. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

March 03, 2025

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Employee Rating

Derek and everyone else at James Wood were fantastic to work with. They made the process easy. More

by jay bearden
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! We appreciate your kind words about your experience at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that our team made the process easy for you. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 28, 2025

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Employee Rating

Derek did a great job for me on my recent truck purchase. He made it quick and easy and I got a fair deal. More

by jay bearden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Derek provided you with excellent service during your truck purchase at James Wood Chevrolet Buick GMC Decatur. We strive to make the buying process as smooth as possible, and it's great to know you felt you received a fair deal. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 24, 2025

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Employee Rating

I appreciated the way y'all do business. Y'all threw no punches and I did not fee pressure to purchase. More

by kgvanntx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am happy to hear that you appreciated the straightforward approach we take at James Wood Chevrolet Buick GMC Decatur. It's important to us that our customers feel comfortable during their car buying experience. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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