Derek Ward
Derek Ward at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Derek Ward

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
58 Reviews
5.0

58 Reviews

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58 Reviews of Derek Ward

November 02, 2024

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Employee Rating

Salesperson was prepared and knowledgeable, courteous and pleasant. We enjoyed the sales visit and tolerated the Decatur road system. More

by steves4719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at James Wood Chevrolet Buick GMC Decatur. Our goal is to provide a knowledgeable and enjoyable visit, and we're glad you felt that during your time with us. We appreciate your feedback about the Decatur road system and hope to see you again soon for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 16, 2024

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Employee Rating

I've now bought two vehicles from James Wood and the experience was great as always. Derek Ward and Tyler Mayfield were amazing and very accommodating. More

by kyle.wahlberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mayfield

Oct 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that Derek and Tyler provided you with amazing service during your vehicle purchases. We appreciate your business and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 12, 2024

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I’ve only bought from James Wood and I don’t plan on buying from anyone else and now my son is buying from him More

by MICHAELSCHELLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

Oct 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I'm thrilled to hear that you've chosen James Wood Chevrolet Buick GMC Decatur for your purchases and that your son is following in your footsteps. I appreciate your loyalty and look forward to continuing to serve you both in the future. If you need anything or have any questions, don't hesitate to reach out! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 09, 2024

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Employee Rating

This was one of the best experiences I have had buying a vehicle. Drew had everything lined out and ready to go when we picked up the vehicle. Very smooth process. I was also very impressed with the fina More

by LAAllen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you had one of your best experiences buying a vehicle at James Wood Chevrolet Buick GMC Decatur. It's great to know that Drew and our finance department made the process smooth and efficient for you. We truly appreciate your recommendation and look forward to assisting you or your friends and family in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 04, 2024

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Employee Rating

Prompt and easy to work with. A pleasant experience. This was my second purchase here. More

by dbreadman11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was prompt and pleasant during your second purchase. Your continued trust in us means a lot! I look forward to assisting you again in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 26, 2024

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Employee Rating

95% of the deal conducted over the phone with Rusty and Drew. Fair and easy to deal with. More

by donst7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Rusty Ford

Sep 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! We're thrilled to hear that you had a fair and easy experience with Rusty and Drew while conducting your deal over the phone. We appreciate your business and hope to see you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 24, 2024

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Employee Rating

Upfront, straight forward, helpful and honest. Derek found the vehicle we were looking for at another dealership and has it in a couple days. More

by Ben Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I appreciate your positive feedback about your experience with Derek at James Wood Chevrolet Buick GMC Decatur. I'm thrilled to hear that he was able to find the vehicle you were looking for. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 17, 2024

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This is the second vehicle we have purchased through Derek Ward. He kept us informed on inventory and was easy to work with. He had to get the Equinox from the Denton store, but the entire transaction More

by coachrm3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Derek at James Wood Chevrolet Buick GMC Decatur was so positive and that you found the process of purchasing your Equinox smooth and enjoyable. We appreciate your loyalty and look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 27, 2024

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Amazing and attentive top notch service. Great communication and hard work to make deals happen and to make customers feel appreciated for their business. Absolutely no complaints More

by JOHN.CAIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing review, John! We at James Wood Chevrolet Buick GMC Decatur truly appreciate your kind words about our attentive service and great communication. It's wonderful to hear that you felt valued as a customer. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 22, 2024

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Employee Rating

Our car buying experience with James Wood sales and finance was very stress free and very simple from start to finish More

by coachlawarren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your car buying experience with James Wood Chevrolet Buick GMC Decatur was stress-free and simple. I strive to make every transaction as smooth as possible. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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