Derek Wallets
Derek Wallets at Sam Pack's Five Star Ford Carrollton
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Derek Wallets

Special Finance Manager/ Lease Manager

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

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4 Reviews

I have held a position in almost every aspect of the automotive industry for over 20 years. My clients have a sense security, and trust when they come into my presence, which is very hard to find these days in this industry. They know that they will always be in incredible hands.

Industry Experience

30 yrs, 9 mos

Specialties & Trainings

Fluent in everything automotive

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4 Reviews

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4 Reviews of Derek Wallets

January 13, 2023

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Employee Rating

He’s is awesome! He went above and beyond for us, and accommodated everything we needed and then some! He’s a a super great guy and I would recommend him to anybody l More

by neelygowan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez

Jan 13, 2023

Sam Pack's Five Star Ford Carrollton responded

Neelygowan, We are excited to help you enjoy your Jeep! Thank you for shopping with Derek and the Five Star Ford Carrollton sales team. When we can be of further assistance, reach us at 972-242-6415. Have fun and safe travels, Trey Russell, General Manager

August 27, 2022

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Employee Rating

Amazing transparency and communication the best service I have had at a dealership period Derek is the guy to see! More

by mkfisher26
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Denman

Aug 29, 2022

Sam Pack's Five Star Ford Carrollton responded

Mkfisher26, Congratulations on the purchase of your Jeep from Derek and Five Star Ford Carrollton. Customer satisfaction continues. So don't hesitate to call us at 972-242-6415 if questions arise. We are here for you. Thank you for your feedback and business, Trey Russell, General Manager

April 22, 2022

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Employee Rating

I came in on April 19th, ands Derek helped me out. The terms we had talked about the day before remained the same which speaks tremendously to his high level of honesty and business acumen. He was de More

by Lois
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2022

Sam Pack's Five Star Ford Carrollton responded

Hello Lois, Transparency is important at Five Star Ford Carrollton. Thank you for shopping with us and sharing your high marks for Derek and the sales team. We hope to hear from you again at 972-242-6415. Best Regards, Trey Russell, General Manager

December 16, 2021

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Employee Rating

I had a very stressful situation where I needed a car immediately and Derek was incredibly reliable, honest and resourceful. I came in somewhat close minded, having driven the same car model twice and wa More

by Lararosemirgorod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2021

Sam Pack's Five Star Ford Carrollton responded

Congratulations, Lararosemirgorod, and welcome to Five Star Ford Carrollton. Your feedback and recognition of Derek are great and we want to continue helping you know the Ford brand. Reach us any time at 972-242-6415. We are here to help you fully enjoy your vehicle. Thank you and happy holidays, Trey Russell, General Manager

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