Derek Thomas
Derek Thomas at Crestmont Hyundai

Derek Thomas

Service Writer

Crestmont Hyundai

2961 Center Road
Brunswick, OH 44212

Contact Me
4.6
58 Reviews
4.6

58 Reviews

Write a Review

58 Reviews of Derek Thomas

December 22, 2025

Dealership Rating
Employee Rating

Crestmont Hyundai has a clean, well run service department. Service was completed efficiently and the employees who greeted me were so pleasant and polite. More

by wpatgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 13, 2025

Dealership Rating
Employee Rating

Not timely whatsoever, our car was in the shop for nearly a month, incredibly poor communication, we won’t be returning for any future service. More

by VESAMEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 12, 2025

Dealership Rating
Employee Rating

I experienced an unexpected service issue and Cresmont service manager AJ was amazing. He fit me right in and provided exceptional service and updates. I appreciate the quick response and action to get me More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 04, 2025

Dealership Rating
Employee Rating

Marcus was wonderful. He answered all our questions, and was very helpful. I would recommend him to my family and friends More

by lisapav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 11, 2025

Dealership Rating
Employee Rating

Inefficient, terrible communication and not honoring the certified pre-owned inspection of the vehicle. It is very clear this dealership did not complete the entire survey and inspection of the vehicle. Thi More

by tricuo1470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 03, 2025

Dealership Rating
Employee Rating

Very pleasant to work with and to resolved issues quickly . Looking forward to see if they continue to keep doing a great job . More

by tomb1863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 31, 2025

Dealership Rating
Employee Rating

I bought an extended coverage for oil change etc. I assumed the information would be available when I checked in but it wasn’t. I had to ask or would have have been charged More

by sharondavis511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2025

Dealership Rating
Employee Rating

They are all so great! Very thorough! And very friendly! The only Hyundai dealership we will deal with! More

by jdrokovitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 28, 2025

Dealership Rating
Employee Rating

Crestmont Hyundai are outstanding when it comes to service. We have owned many Hyundais and on three at this time that our service there always. Everyone in service is always been considerate, knowled More

by fdstans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 15, 2025

Dealership Rating
Employee Rating

Always took good care of me, will be still taking my car there while I can. More

by heldersilva85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (330 Vehicles)

used 2023 Mazda CX-5 car, priced at $23,437
2023 Mazda CX-5
used
Blue exterior
6-Speed Automatic
AWD
new 2024 Hyundai IONIQ 5 car, priced at $50,760
2024 Hyundai IONIQ 5
new
Gold exterior
1-Speed Automatic
AWD
used 2016 Ford Fusion car, priced at $7,997
2016 Ford Fusion
used
Gray exterior
6-Speed Automatic
FWD
used 2018 Kia Forte car, priced at $6,997
2018 Kia Forte
used
Gray exterior
6-Speed Automatic
FWD
used 2019 Jeep Renegade car, priced at $11,997
2019 Jeep Renegade
used
Blue exterior
9-Speed 948TE Automatic
FWD
used 2021 Chevrolet Equinox car, priced at $16,457
2021 Chevrolet Equinox
used
White exterior
6-Speed Automatic Electronic with Overdrive
AWD