Derek Thalin

I brought my stable in. I had a recall and another issue with my Mustang Mach E and also an issue with my 2010 Mustang convertible with the thermostat housing and rear axle I had a recall and another issue with my Mustang Mach E and also an issue with my 2010 Mustang convertible with the thermostat housing and rear axle tire seal. Dylan's Service Team along with Tucker and himself were honest and up front with every issue. I received a text message with video of what was wrong with my vehicles. It was kind of fun to see what they are seeing and have a better understanding of my vehicles and feel a different part of ownership with that knowledge. I would recommend Hudson Ford's service department for any EV issue or ICE car. They have an on-site expert EV tech and have chargers available. Every EV owner can trust this Team. Thanks Hudson Ford!! More

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I bought a large vehicle from them in may. Since then I have had to get my vehicle serviced twice. The first time I was told two days and it took a week for the service. This second time I mad Since then I have had to get my vehicle serviced twice. The first time I was told two days and it took a week for the service. This second time I made a service appointment a month ahead of time. I called the day before to talk to the advisor about the three things I needed looked at. I also needed a rental car. I arrived the day of the appointment and there was no rental car. The service department is terrible. No one seems to know what’s going on. I also use quick lane and I have not had an issue yet. I would avoid the service department. More

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First time at this dealership and I couldn't have been more impressed! What a great environment! What great happy people. Thank you for a wonderful experience! more impressed! What a great environment! What great happy people. Thank you for a wonderful experience! More

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Service for a leaking oil pan on my 19’ F150 2.7. I’ve been treated very well at Hudson Ford the few times service was needed. Derek set up my appointment, reserved the courtesy vehicle and ensured the n been treated very well at Hudson Ford the few times service was needed. Derek set up my appointment, reserved the courtesy vehicle and ensured the new oil pan was in stock, Jim checked in my truck and got me back on the road with the courtesy vehicle and Dylan checked in the courtesy vehicle when I returned it, gave me my paperwork and walked me to my truck, he also made sure to answer any questions I may have had before leaving. Great communication and professional service all around. More

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Able to fix car in one day hopefully fixed right friendly keep me informed thanks keep me informed thanks More

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Very helpful and competent service reps. Service was completed promptly and correctly. Kept informed of progress of work. completed promptly and correctly. Kept informed of progress of work. More

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The team at Hudson Ford is great! From sales to service, they are top notch! Every person we've dealt with has been knowledgeable, friendly, and service-oriented. We love our Fords! they are top notch! Every person we've dealt with has been knowledgeable, friendly, and service-oriented. We love our Fords! More

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Great customer service and always very helpful! Highly recommend going there. recommend going there. More

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Very good place to deal with, very efficient and informative on what’s going on with your vehicle. A pleasure to work with! I would recommend to anyone. Joe informative on what’s going on with your vehicle. A pleasure to work with! I would recommend to anyone. Joe More

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The service attendants were courteous and the technician took care of my issue in a timely manner. Clean environment to wait and thankfully all employees were wearing masks. took care of my issue in a timely manner. Clean environment to wait and thankfully all employees were wearing masks. More

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