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Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.9
32 Reviews
4.9

32 Reviews

Write a Review

32 Reviews of Derek Staples

January 07, 2026

Dealership Rating
Employee Rating

We very much appreciate Josh McNulty and his assistance with our purchase of the RS3 and prior SQ5. We will continue to purchase cars from this dealership and mostly Josh. Additionally the service departme More

by Bethmcconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Bill Deardorff, Vedran Glisic, Raeleigh Hundley, Josh McNulty

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Jan 07, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing your thoughts about your experience with Audi Mechanicsburg at Sun Motor Cars. We appreciate your business and hope to see you again soon!

January 01, 2026

Dealership Rating
Employee Rating

Just a great bunch of folks. I always have a good experience when I bring my car here. I wouldn’t go anywhere else. More

by Mgendron35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Bill Deardorff, Raeleigh Hundley

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Jan 01, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing about your experience with Audi Mechanicsburg at Sun Motor Cars. We appreciate your business and hope to see you again soon!

December 29, 2025

Dealership Rating
Employee Rating

Great communication. Fast service. Good work. Full transparency. They respond fast..Will use their service again More

by errol2jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for choosing Audi Mechanicsburg at Sun Motor Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 13, 2025

Dealership Rating
Employee Rating

Best experience ever in a Dealership. Very knowledgable staff. Facility is super clean and well taken care of. Will be back for sure. More

by irag411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Bill Deardorff, Vedran Glisic, Raeleigh Hundley, Josh Mallow, Ryan Mesure, James Pitts

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Dec 13, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 11, 2025

Dealership Rating
Employee Rating

People are extremely accountable and responsive. They keep me informed throughout the entire work progress. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Bill Deardorff, Raeleigh Hundley

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Dec 11, 2025

Audi Mechanicsburg at Sun Motor Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 10, 2025

Dealership Rating
Employee Rating

Scheduling was a breeze and the staff does a great job of staying in touch with the customer via maintenance videos and verbal communication. More

by CAMCI57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Josh McNulty

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Dec 10, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 04, 2025

Dealership Rating
Employee Rating

Servic tech left a tool in my engine and after my oil change I had to add oil 2 times. More

by genia95.ec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 04, 2025

Audi Mechanicsburg at Sun Motor Cars responded

First I want apologize about your recent experience at Audi Mechanicsburg. I really want to make this right i would live to help out. My Direct contact is 717-790-3093 . I would love to hear more about your experience.

December 04, 2025

Dealership Rating
Employee Rating

Derek is a great service rep. He kept me up to date with my car and gave me personalized, detailed attention as a returning customer that I truly appreciate. More

by coutney.d.obrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2025

Audi Mechanicsburg at Sun Motor Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 02, 2025

Dealership Rating
Employee Rating

Everything was Handled professionally from check in through the video of the service to the the check out. More

by CDIMO001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Bill Deardorff, Raeleigh Hundley

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Dec 02, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 30, 2025

Dealership Rating
Employee Rating

Performed inspection in a timely and professional manner. Appointment was made quickly and to meet my schedule. More

by ANITAKAY1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 30, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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