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Derek Menke
Derek Menke at Shottenkirk Superstore

Derek Menke

Sales Consultant

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

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4.4
6 Reviews
4.4

6 Reviews

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6 Reviews of Derek Menke

February 25, 2026

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Employee Rating

The dealership was clean and they were very fast with my recall. They made sure I made it to my appointment in time and they were nice to my dog More

by Hrich2101
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Kenny Schaffer, Matt Luers, Mike Allen , Vinny Webster

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Feb 25, 2026

Shottenkirk Superstore responded

Thank you for highlighting how efficient our team was with your Kia K5 recall and for noting our clean facility. Derek enjoyed meeting your dog and ensuring you arrived on time. We appreciate your feedback and look forward to assisting you again. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

February 10, 2026

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Friendly, quick and thorough service. I have been going here for years and they do good work. More

by karolisgaule
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Mike Allen, Dave Savage, Tanya Wilson , Joel Heater, Matt Weir

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Feb 10, 2026

Shottenkirk Superstore responded

We appreciate your loyalty over the years and your kind words about our friendly, quick, and thorough service. Our technicians take pride in providing reliable care for your Kia Sorento. We look forward to having you back for your next maintenance.

November 09, 2025

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Everyone was very helpful during my car buying experience. They made it so easy from the moment I pulled into the car lot! More

by SKH
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates

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Nov 09, 2025

Shottenkirk Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Superstore. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 08, 2025

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I felt very welcomed and they worked with me to get me in the vehicle I wanted and to get my payments where I needed them to be! More

by mikesnook616
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Joe Gates

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Sep 08, 2025

Shottenkirk Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Superstore! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 06, 2025

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Buying experience was easy. No pressure to buy and very quick in processing paper work. More

by spjones1410
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Justin Yoder

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Sep 06, 2025

Shottenkirk Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

October 13, 2024

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Employee Rating

Didn’t talk with any of the service people. I called and they answered my questions and still haven’t found the issue of my car. More

by ZLARRY7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Montel Timmons

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Oct 14, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

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