Derek Duncan
Derek Duncan at Holm Buick GMC
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Derek Duncan

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.9
308 Reviews

Dealership Experience

4 yrs, 9 mos

Languages Spoken

English English

4.9

308 Reviews

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307 Reviews of Derek Duncan

April 05, 2025

Dealership Rating
Employee Rating

blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

by smcolborn
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lance Gentry, Ethan Hodges

March 29, 2025

Dealership Rating
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Very prompt and thorough. Finished in a timely manner and we're polite, and friendly More

by JLSTRAUSS
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2025

Holm Buick GMC responded

Thank you for your excellent feedback! We're delighted to hear that you found our service prompt, thorough, and completed in a timely manner. We're also glad that our team was polite and friendly. It's wonderful that Derek Duncan provided you with such a positive experience. Providing efficient, high-quality service with a friendly approach reflects our commitment to Industriousness, Customer Care, and our goal to Excel in all we do. We appreciate you choosing Holm Buick GMC! Sincerely, the Holm Automotive Team of Salina

March 27, 2025

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In for oil change, out within hour, very friendly service and did just what I asked for. More

by Dj
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2025

Holm Buick GMC responded

Thank you for your feedback! We're glad to hear your oil change was completed quickly and efficiently, and that you received friendly service. We're also happy that we were able to fulfill your specific requests. Providing timely service and attending to our customers' needs is a reflection of our commitment to Industriousness and Customer Care. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Salina

March 26, 2025

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The service team was very friendly, they hit my daughter’s vehicle in and out of the shop and notified me of some safety concerns and was able to repair them while I waited . More

by chargerslg
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2025

Holm Buick GMC responded

Dear chargerslg, Thank you for your positive feedback! We're delighted to hear that our service team was friendly and efficient in handling your daughter's vehicle. We're also pleased that we were able to address the safety concerns promptly while you waited. Our team, including Lucas Luchsinger, Derek Duncan, Lance Gentry, and Ethan Hodges, strives to provide excellent "Customer Care" and ensure the safety of our customers. We appreciate your trust in Holm Automotive Center. We are determined to excel in our service and provide the quickest, most efficient service possible. We are always happy to help. Sincerely, the Holm Automotive Team of Salina.

March 25, 2025

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Good people good service in a timely fashion I am glad home Gmc Buick moved to Salina More

by MANNK52
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2025

Holm Buick GMC responded

Thank you for your kind words! We're delighted to hear that you experienced good people and good service in a timely fashion. We're also glad you're happy that Holm GMC Buick moved to Salina. Providing efficient and friendly service is a top priority for us, and we're committed to upholding our core values of "Customer Care" and "Industrious" work. We appreciate your support and are pleased that you're satisfied with your experience. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina

March 25, 2025

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Employee Rating

Derick was great staff was great forgot to reset all my settings for oil change etc. and $160 seems high for running board lube but all good. ?? More

by Huskers
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan

Mar 27, 2025

Holm Buick GMC responded

Thank you for your feedback. We're pleased to hear that you found Derick and our staff to be great. We strive to provide excellent service and a positive experience for all our customers. We apologize that we overlooked resetting your oil change settings. We understand the importance of attention t o detail and will address this with our team to ensure it doesn't happen again. We also acknowledge your concern regarding the cost of repairing the power running board. We appreciate you bringing these points to our attention. We are always striving for "Professional Growth" and to improve our services. We hope to continue serving you in the future. Sincerely, the Holm Automotive Team of Salina

March 25, 2025

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I have been taking my vehicle there for many years. Any issues found are explained well. Service is always prompt, friendly, and courteous. I have never had an unsatisfactory experience. More

by Anne
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

Mar 27, 2025

Holm Buick GMC responded

Thank you for your long-standing loyalty and for taking the time to share your positive experience. We're truly grateful that you've consistently received prompt, friendly, and courteous service over the years. We strive to explain any issues clearly and ensure you understand the work being done, reflecting our commitment to "Customer Care" and "Trustworthy" service. We are especially pleased to hear that you have never had an unsatisfactory experience. Maintaining this level of consistency is a testament to our team's dedication and our core value of "Excel." We appreciate your continued trust in Holm Automotive Center. Sincerely, the Holm Automotive Team of Salina

March 24, 2025

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Always helped me get vehicles in and out shop as needed fixed and running good More

by Repairman2009
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

Holm Buick GMC responded

Thank you for your fantastic feedback and the 5-star ratings across the board! We're thrilled to hear that our team, including Lucas Luchsinger, Derek Duncan, Lance Gentry, and Ethan Hodges, consistently gets your vehicles in and out of the shop quickly and efficiently, with excellent repairs. We strive for transparency in our pricing, maintain high workmanship standards, communicate effectively, and prioritize timely service. We are determined to always provide excellent customer care. We appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina.

March 23, 2025

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Need to go ti kc next day when I found tire was shot and he got new tire and aligned the same day More

by Tom PESTINGER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Patrick

Mar 24, 2025

Holm Buick GMC responded

Greetings Tom, Thank you for your 5-star review! We're delighted we could quickly address your tire issue and alignment needs, especially with your urgent trip to KC. We understand the importance of timely service and are glad Derek Duncan and Jesse Patrick were able to get you back on the road safely. We appreciate your recognition of our service, workmanship, speed, and communication. Sincerely, the Holm Automotive Team of Salina.

March 22, 2025

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Employee Rating

Derek was very professional and took great care of us from the moment we arrived, and got us in and out quickly. Incredible customer service! More

by Paula90mcdaniel
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Holm Buick GMC responded

Thank you for your excellent feedback! We're delighted to hear that Derek provided you with such professional and efficient service. We're proud of his commitment to incredible customer service and his ability to get you in and out quickly. Sincerely, the Holm Automotive Team of Salina.

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