Derek Duncan

Holm Buick GMC responded

Thank you for your positive feedback! We're glad to hear that you find our service on time and complete. We also appreciate that you value our willingness to share information about upcoming service deals. We believe in keeping our customers informed and helping them save money where possible. Derek Duncan and Lance Gentry's commitment to providing timely service and valuable information reflects our dedication to Customer Care and providing Value to our customers. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your fantastic feedback! We're thrilled to hear you had an awesome, fast, and professional experience. We pride ourselves on caring for our customers and taking care of their needs in a timely manner, all within a good environment. Derek Duncan's dedication to providing efficient and professional service truly reflects our commitment to Customer Care. We appreciate your recommendation! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your great feedback! We're happy we could accommodate you on short notice and that you were pleased with the service you received. We understand that unexpected vehicle needs can arise, and we strive to be accommodating and provide excellent service even with short notice. Derek Duncan's willingness to work with you reflects our commitment to Customer Care and our Industrious approach to serving our customers. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your continued loyalty and wonderful feedback! We're delighted to hear that you've consistently experienced fast service and have been able to get the parts and service you need in record time over the past five years. We truly value your business and appreciate that you find our team friendly and knowledgeable. We strive to provide efficient and expert service to all our long-term customers like you. Your continued patronage reflects our commitment to Customer Care, Industriousness, and building Trustworthy relationships. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your positive feedback! We're glad to hear that you experienced an easy check-in and exit, that we addressed all your requests, and that you found our pricing reasonable. We strive to make the service process as smooth and efficient as possible for our customers. We look forward to assisting you again when you need us. Derek Duncan's efficient service reflects our commitment to Industriousness and providing Value to our customers. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your positive feedback! We're pleased to hear that you find our team a good bunch to work with. We strive to create a positive and helpful environment for all our customers, even during service visits. We appreciate knowing that Holm Automotive would be your first stop if you were looking to trade vehicles. Derek Duncan, and our entire team, are dedicated to building positive relationships and providing excellent service across all aspects of our dealership. We look forward to assisting you in the future! Your feedback reflects our commitment to Customer Care and building Trustworthy relationships. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

This is wonderful to hear! Thank you for sharing your exceptional experience. We're thrilled that Lance was able to get you in right away and that he clearly explained the potential risks of waiting. We understand how important it is to address engine issues promptly, and we're glad he prioritized your safety. We're also delighted that Derek was able to locate your extended warranty and save you thousands of dollars. We understand the importance of having a loaner car, especially with a new job, and we're happy we could accommodate your needs. Lance and Derek's dedication to providing prompt, helpful, and thorough service reflects our commitment to Customer Care, Concern for Others, and building Trustworthy relationships. We're truly honored that we could ease your worries and provide you with such a positive experience. We appreciate you trusting us with your vehicle. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you consistently experience friendly, fast, and informative service from Derek Duncan and our team. We understand the importance of answering your questions thoroughly and getting you back on the road quickly. We appreciate you coming in. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback! We're pleased to hear that we consistently get you in and out on time, minimizing your wait time. We understand that your time is valuable, and we strive to provide efficient and timely service. It's great to hear that Derek Duncan keeps you informed throughout the process. Providing prompt service and clear communication reflects our commitment to Industriousness and Customer Care. Sincerely, the Holm Automotive Team of Salina