Derek Duncan
Derek Duncan at Holm Buick GMC

Derek Duncan

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

Contact Me
4.9
347 Reviews

Dealership Experience

4 yrs, 11 mos

Languages Spoken

English English

4.9

347 Reviews

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347 Reviews of Derek Duncan

June 06, 2025

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Employee Rating

I always get excellent service when I go to Holm automotive. They are always respectful cheerful and ready to answer any questions I may have. It’s just a friendly place to do business with. More

by EJW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Disney

June 05, 2025

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Very good and kind and they treat you with respect. And they care what you think More

by DAVIDGILLIAM004
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Recommend Dealer
Yes

June 05, 2025

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I made an appointment to have my sensor replaced because the tire sensor warning light went off. This is the third time it’s happened and it’s always been the same sensor so what I made the appointment I t More

by KKANSAS
Service Communication
Recommend Dealer
Yes

June 03, 2025

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I took my 2020 Sierra Denali in a week ago. l for some strange engine noises. They gave me a $2500 estimate. 7 days later I’m still waiting for Ethan to call me back to tell me if my extended wa More

by caralyn1976
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Recommend Dealer
No

June 02, 2025

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Helped me out when I needed it. Which is why I will be coming back! More

by JORDAN.LONG63
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Recommend Dealer
Yes

May 30, 2025

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They are always quick and efficient. Always very friendly and courteous and they explain my bill, and any concerns I might have. More

by Micheleristvedt
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Recommend Dealer
Yes
May 31, 2025

Holm Buick GMC responded

We're thrilled to hear that you consistently find our service quick and efficient, and our team very friendly and courteous! Providing clear explanations for your bill and addressing any concerns you might have is a key part of our customer care and building trust. We appreciate your positive feedback about Lucas, Derek, Ethan, and Josh! Sincerely, the Holm Automotive Team of Salina

May 29, 2025

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Great dealership they do a super job I would recommend to anyone treat use very well More

by Dwight
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Recommend Dealer
Yes
May 30, 2025

Holm Buick GMC responded

Always a pleasure Dwight! It's exciting to know you continue to have a great experience and that we treat you very well. It means a lot to us that you'd recommend us to others, as that truly reflects our focus on customer care and building relationships based on Trust. Also, thank you for highlighting so many of our team members in your review response. See you next time! Sincerely, The Holm Automotive Team of Salina

May 29, 2025

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The service was great. I was taken in quick and it did not take very long. More

by sharondhalbany
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Recommend Dealer
Yes
May 30, 2025

Holm Buick GMC responded

That's wonderful to hear! We're so pleased that your service was great, that you were taken in quickly, and that it didn't take long at all. Our team, including Lucas, Derek, Ethan, and Josh, strives to be industrious and provide efficient service. Thank you for your positive feedback! Sincerely, The Holm Automotive Team of Salina

May 26, 2025

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Professional service, however long waits and no temporary/loaner vehicle service or transportation after drop off More

by DCAESAR19D
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

May 30, 2025

Holm Buick GMC responded

Thank you for your feedback. We're glad to hear our service was professional. We sincerely apologize for the long waits you experienced and for the inconvenience of not having a temporary or loaner vehicle, or transportation available after drop-off. We understand how disruptive this can be, and we are constantly working to improve our processes and resources to better serve our customers. Your comments are valuable as we strive for Professional Growth and better Customer Care. Sincerely, The Holm Automotive Team of Salina

May 24, 2025

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I was very pleased with the way everything was handled. They were very prompt and courteous. Did all three of my GM recalls in one day. More

by charles
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger, Ethan Hodges

May 30, 2025

Holm Buick GMC responded

We're so pleased to hear you were very satisfied with how everything was handled during your recent service visit! It's great that we were able to address all three of your GM recalls promptly and courteously in one day. Efficiency and customer care are very important to us, and your feedback highlights our team's dedication. Thank you! Sincerely, The Holm Automotive Team of Salina

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