Derek Davis | Page 10

We had negotiated the car and price. It still took four hours to complete the transaction. A non-stop stream of unwanted sales pitches ensued. When a went to pay off the lease my calls w It still took four hours to complete the transaction. A non-stop stream of unwanted sales pitches ensued. When a went to pay off the lease my calls went unanswered. More

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Alec was the first to greet me at the door and got me setup with a new lease setup with a new lease More

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Adam was pleasant to work with and ensured that we got the right car for the right price. the right car for the right price. More

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Adam and Wayne at Heritage Toyota were rockstars with helping me get my new car. Wanting a new RAV4 as soon as possible was a tough feat but they were so incredibly helpful and got me a car I love the sa helping me get my new car. Wanting a new RAV4 as soon as possible was a tough feat but they were so incredibly helpful and got me a car I love the same day! Adam was on top of his game, knew his facts and features about the car, explained things during the test drive, and was just overall wonderful to work with. Wayne was really helpful when we thought we’d have to get a car from a different dealer and providing different options. They were both great with negotiating and all of us ended up being happy with the agreed upon price. They beat another Toyota dealership for my trade as well. 5/5 for both of them. The only reason I give the dealership as a whole a 4/5 is because of the business guy we had to deal with afterward. Pretty annoying that the sales team spends so much time and effort telling you how wonderful Toyotas are and how great the warranty is only to have to talk to the business officer after and have him try to downplay the warranty to try to sell you $10k worth of extended add ons and crap you don't need. I get that it's his job, but it really rubbed me the wrong way. Had we not had to deal with him and we would have only dealt with Adam and Wayne, easily would have given the dealership 5/5 too. Long story short - if you are in the market for a Toyota, ask for Adam! More

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Matt did a great job selling us our car. He was upfront and professional in our first interaction and we actively sought him out after a failed deal at another dealership. He worked diligen He was upfront and professional in our first interaction and we actively sought him out after a failed deal at another dealership. He worked diligently and was a pleasure to work with. We will definitely be coming back for future purchases. The service was night and day compared to the other dealership. Thank you! More

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Alex patiently set up all the cars systems and connected our phones.ver very helpful. our phones.ver very helpful. More

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Dimitri worked with us to get us exactly what we wanted. I will highly recommend him and Hertage. Thank you! I will highly recommend him and Hertage. Thank you! More

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Adam was incredibly patient and helpful and the dealership worked tirelessly to get me a good deal id be happy with! dealership worked tirelessly to get me a good deal id be happy with! More

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Adam was super helpful! The team overall are friendly and very welcoming! Service like no other place! The team overall are friendly and very welcoming! Service like no other place! More

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Adam Steven's and the team at heritage were helpful and easy to work with. They were not pushy whatsoever in our time there, which is usually a common trait at a larger dealership. easy to work with. They were not pushy whatsoever in our time there, which is usually a common trait at a larger dealership. More

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