Derek Chaves
Derek Chaves at Audi Fletcher Jones
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Derek Chaves

Sales Consultant

Audi Fletcher Jones

1275 Bristol St
Costa Mesa, CA 92626

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rated
25 Reviews

Seattle native, moved to So Cal in 2005. Love making people laugh and feel happy. Love hiking, beach days with the family, pet lover, basketball is my go to sport. Gardening and Jazz is a huge relief for me with a wonderful home cooked meal and a good movie with the family. Audi is my favorite brand!

Dealership Experience

3 yrs, 5 mos

Industry Experience

19 yrs, 7 mos

Specialties & Trainings

Audi Sales/Service Specialist

not yet
rated

25 Reviews

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25 Reviews of Derek Chaves

September 19, 2023

Dealership Rating
Employee Rating

My experience with the service department has been something I've never experienced in interactions with other businesses. Top quality customer care! More

by Chris B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

August 08, 2023

Dealership Rating
Employee Rating

Everyone at Audi Fletcher Jones is helpful and friendly, specially my sales representative Derek Chaves. Eventhough he has many customers, he prioritized my request and made this sale possible. Big THANK YO More

by razor_0614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 04, 2023

Dealership Rating
Employee Rating

Easy process and great staff that are straight forward and no BS. 10/10 would recommend More

by YouWishYouDidntLOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 31, 2023

Dealership Rating
Employee Rating

Very pleased to work with Scott and the Fletcher Jones team, very knowledgeable , helpful and quick to respond to our questions. Excellent! More

by giureac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Maurizi, Dalton Keeton

Feb 02, 2023

Audi Fletcher Jones responded

Hi giureac, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. Kind Regards, Your Friends and Family at Audi Fletcher Jones

May 05, 2022

Dealership Rating
Employee Rating

Leo was very informative of the Audi lineup and found me the most beautiful Audi A4 ever. Test drove it and fell in love. Very quick and attentive and answered all questions I had to make things work. Great More

by Majed Murad
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leo Cerrillo

May 10, 2022

Audi Fletcher Jones responded

Hi Majed, It’s really rewarding hearing that Leo was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Regards, Your Friends and Family at Audi Fletcher Jones

March 31, 2022

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Employee Rating

Derek made the entire process so easy! He was helpful, knowledgeable, responsive and a pleasure to work with! More

by Vishwas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Audi Fletcher Jones responded

Derek, Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Regards, Your Friends and Family at Audi Fletcher Jones

March 31, 2022

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Employee Rating

Derek is one of the best salesman I've met at a car dealership. He really seems to care about your experience there. He will help you with whatever you need and truly cares about his customers. 10/10 f More

by jeffrey oh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Audi Fletcher Jones responded

Hi Jeffery, We are so pleased to hear about your recent sales visit with Derek! Thank you for your 5 star review! Our goal is to provide the best experience possible. Congratulations on your purchase! Regards, Your Friends and Family at Audi Fletcher Jones

February 04, 2022

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Employee Rating

My wife and I had the good fortune of having Derek Chaves to help with our purchase of a new Audi A4. Derek was most helpful, friendly, patient and professional during our meeting. He did a good job checking More

by philip_k_so
Recommend Dealer
Yes

Other Employees Tagged: Marco Saines

Feb 06, 2022

Audi Fletcher Jones responded

Hello Philip, Congratulations on your beautiful new Audi A4! Thank you for coming in and working with Derek. We look forward to working with you again next time. Best, Your friends and family at Audi Fletcher Jones

January 28, 2022

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Employee Rating

Derek and the Audi Fletcher Jones team got us a hard-to-find plug-in hybrid that is perfect for us. In addition to having a beautiful Audi, we're looking forward to the benefits of being in the FJ More

by rdbaily
Recommend Dealer
Yes

Other Employees Tagged: Marco Saines

Jan 29, 2022

Audi Fletcher Jones responded

Hi Rdbaily! Congratulations on your new car! We are so pleased to hear that Derek was able to get you into a perfect car for you. We look forward to working with you again! Best, Your friends and family at Audi Fletcher Jones

January 19, 2022

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Employee Rating

Awesome! We had the best experience at Audi FJ. Derek was fantastic. He treated our entire family with so much respect. He really was so kind to my daughter and everyone that came in with us. My daughter LOV More

by leilanimartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Collin Kleinman

Jan 20, 2022

Audi Fletcher Jones responded

Hello! Congratulations on your daughter's beautiful new car! We are so pleased to hear your visit with Derek was amazing. We strive for excellence here and it sounds like we hit that goal! We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones

1

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