Derek Castillo

They Made it very easy and quick to answer our questions, do our paperwork and for us to purchase our vehicle do our paperwork and for us to purchase our vehicle More

by AMBERLYNN1316 Verified Customer Verified Customer

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Great experience! Everyone was great, very helpful, easy to work with. Smooth transaction. Marc was awesome! Everyone was great, very helpful, easy to work with. Smooth transaction. Marc was awesome! More

by CHERYLTITUS65 Verified Customer Verified Customer

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These guys are more than willing to make a deal and put you in the vehicle you that you want. you in the vehicle you that you want. More

by FOWLSHOOTER13 Verified Customer Verified Customer

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Everyone seemed very happy to help with anything i needed. They made the process very easy! needed. They made the process very easy! More

by R64PETS Verified Customer Verified Customer

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I thought the dealership and the people were great. Offered help and made the entire process pretty simple. Picked me up at my apartment when I said I had no way of getting to the dealership and everyt Offered help and made the entire process pretty simple. Picked me up at my apartment when I said I had no way of getting to the dealership and everything. Highly recommend. More

by Danny Acosta Verified Customer Verified Customer

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very good and friendly service. thank you Justin for your time. would recommend anyone to purchase a vehicle here thank you Justin for your time. would recommend anyone to purchase a vehicle here More

by JESSIENDHARMA Verified Customer Verified Customer

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Marc worked very well with us on the purchase of our new vehicle and would deal with Marc again. It was a tough deal to work seeing that I was a disgruntled customer getting out of a lease on a 2003 High Co vehicle and would deal with Marc again. It was a tough deal to work seeing that I was a disgruntled customer getting out of a lease on a 2003 High Country that was a Chevrolet issue not, Mohawk Chevrolet. On another note, I was not happy with the Service Department at all!!! I won't get into the exact specifics of the problem but they need to work on the communication lines with the customer. One instance, I took the truck in to have a scratch repaired that happened in Mohawk's repair shop. I was asked about a loaner because they were having issues scheduling loaners at that time. I inquired how long the truck would be tied up and was told 2 days!! I told them we didn't need a loaner and could get by for 2 days without it. One week into the repair I had heard nothing from service. I left a message and received a call from Alyssa. The truck had not been completed and was still at the off-premise repair shop. I inquired about how much longer it would be and she stated she wasn't sure but would check and let me know. After several days of hearing nothing I called back and spoke to Alyssa again, she stated she would contact them now. Later that afternoon I received a call from a "Robert" who stated it wouldn't be done until at least Monday (3 weeks in). At the end, we purchased a new vehicle and never took possession of the High Country again. Definitely need to keep customers informed about their vehicles and respond as they say they will. More

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Excellent experience. Everyone there was great. I was rather confused with all the extra warranties but it was resolved. Karley was great and patient with me as I have not Everyone there was great. I was rather confused with all the extra warranties but it was resolved. Karley was great and patient with me as I have not had a new vechike EVER and one with so much technology. For me; it was a bit overwhelming at first but they helped me navigate my way through the vehicle with everything it had to offer. Very pleased with my purchase for our family. Thank you SO much to all at Mohawk Chevrolet. More

by Lindsy Wickert Verified Customer Verified Customer

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They were all awesome they treated us well and with respect we would go back and send friends to them respect we would go back and send friends to them More

by MAXINE1970 Verified Customer Verified Customer

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there were some initial confusing communications (prices, options, when staff where scheduled off) and one requested option was not available, but team was accomodating. overall would recommend. Gillian wa options, when staff where scheduled off) and one requested option was not available, but team was accomodating. overall would recommend. Gillian was initial contact (internet sales) and is not listed but she was great first impression and connection- -sort of curious how experience would have been working with her and Derek More

by SHUSTERK Verified Customer Verified Customer

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