Currently on my 4th leased vehicle at AUDI Burlington,
MA. From start to finish, Sales to Service, the experience over the past 11 years has always been a POSITIVE one.
MA. From start to finish, Sales to Service, the experience over the past 11 years has always been a POSITIVE one.
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by Rick Maxwell
Service Price Transparency
Jan 28, 2025 -
Audi Burlington responded
Rick, it's fantastic to hear about your long-term positive experiences with us at Audi Burlington! We truly appreciate your loyalty and look forward to continuing this journey with you.
Thanks to Derek once again for a great experience with my
recent service visit for my Audi
recent service visit for my Audi
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by Buzz
Jan 21, 2025 -
Audi Burlington responded
Thank you for trusting Derek & the Audi Burlington team with the care of your vehicle! We appreciate your support and look forward to seeing you again next time!
Drop off and pick up went smoothly and Derek is always
efficient and responsive. The service was completed in a timely manner.
efficient and responsive. The service was completed in a timely manner.
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by Ccmr66
Service Price Transparency
Jan 20, 2025 -
Audi Burlington responded
We're delighted to hear that Derek and the Audi Burlington team provided efficient service for you. Thank you for sharing your experience, and we look forward to assisting with any future needs! Safe travels!
Anthony was awesome to work with.
Customer service was a 10. Thank you everyone at Audi Burlington.
Customer service was a 10. Thank you everyone at Audi Burlington.
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by cinkabjj77
Service Price Transparency
Jan 17, 2025 -
Audi Burlington responded
We're so glad you enjoyed working with Anthony & the team here at Audi Burlington! Thanks so much for the review and please don't hesitate to reach out if we can be of service again in the future!
Brought in SQ5 for 10k service Derek explained what was
included in service and was out the door in a timely manner.
included in service and was out the door in a timely manner.
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by sstepanis
Service Price Transparency
Jan 16, 2025 -
Audi Burlington responded
We're glad to hear that Derek provided a clear explanation and got you back on the road quickly at Audi Burlington. Thank you for trusting us with your SQ5's service!
Derek B.
very knowledgable and helpful. Has been my advisor for 6 years. He deserves a raise.
very knowledgable and helpful. Has been my advisor for 6 years. He deserves a raise.
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by JOHNSOR1
Service Price Transparency
Jan 14, 2025 -
Audi Burlington responded
Thank you for the wonderful review, John! We're certainly lucky to have Derek on our team and we'll be sure to share this kind feedback with him. Take care and we'll see you next time here at Audi Burlington!
I went in for an oil change and knew there was a problem
with the car as well. It was diagnosed as well as fixed without any issues! Everything went smooth as always woth the dealership and Derek was quite
with the car as well. It was diagnosed as well as fixed without any issues! Everything went smooth as always woth the dealership and Derek was quite helpful and gave updates when needed.
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by Tracycagnina
Service Price Transparency
Jan 09, 2025 -
Audi Burlington responded
Tracy, we're delighted to hear that Derek and the Audi Burlington team provided you with excellent service and a smooth experience. Thank you for trusting us with your vehicle, we're always here to help!
My 2023 Q8 was in for a factory recall.
I was loaned a new Q8. A previous recall with my 2019 Q8 with another dealer got me MUCH smaller Q5. Not very comfortable for super-seniors. This is
I was loaned a new Q8. A previous recall with my 2019 Q8 with another dealer got me MUCH smaller Q5. Not very comfortable for super-seniors. This is a first class business from top to bottom.
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by kwalczak47
Service Price Transparency
Jan 08, 2025 -
Audi Burlington responded
Hi K Walczak! We're delighted to hear that your experience with Audi Burlington was first-class and that you appreciated the loaner vehicle. Our team strives to ensure comfort and satisfaction for all our customers, especially during recall services. Thank you for choosing us!
The service was great; I always appreciate being able to
have a loaner since I have no other way to get home. Every time I have Derrick as my service advisor he is always very helpful, answers my questions
have a loaner since I have no other way to get home. Every time I have Derrick as my service advisor he is always very helpful, answers my questions about the service and explains things to me. Thank you.
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by sherdenacofield
Service Price Transparency
Jan 03, 2025 -
Audi Burlington responded
Thank you for trusting Audi Burlington with your service needs! We're glad Derrick & the team always take such wonderful care of you and we look forward to seeing you again next time!
The people were very nice and helpful!
Got me in and out quickly and kept me up to date
Got me in and out quickly and kept me up to date
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by shaffer915
Service Price Transparency
Jan 02, 2025 -
Audi Burlington responded
Thank you for reviewing your recent experience with the Audi Burlington team! We appreciate your kind feedback and look forward to serving you again in the future!