Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.8
405 Reviews
4.8

405 Reviews

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405 Reviews of Derek Brodeur

January 28, 2025

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Employee Rating

Currently on my 4th leased vehicle at AUDI Burlington, MA. From start to finish, Sales to Service, the experience over the past 11 years has always been a POSITIVE one. More

by Rick Maxwell
Service Price Transparency
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Recommend Dealer
Yes
Jan 28, 2025

Audi Burlington responded

Rick, it's fantastic to hear about your long-term positive experiences with us at Audi Burlington! We truly appreciate your loyalty and look forward to continuing this journey with you.

January 21, 2025

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Employee Rating

Thanks to Derek once again for a great experience with my recent service visit for my Audi More

by Buzz
Recommend Dealer
Yes
Jan 21, 2025

Audi Burlington responded

Thank you for trusting Derek & the Audi Burlington team with the care of your vehicle! We appreciate your support and look forward to seeing you again next time!

January 18, 2025

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Drop off and pick up went smoothly and Derek is always efficient and responsive. The service was completed in a timely manner. More

by Ccmr66
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Recommend Dealer
Yes
Jan 20, 2025

Audi Burlington responded

We're delighted to hear that Derek and the Audi Burlington team provided efficient service for you. Thank you for sharing your experience, and we look forward to assisting with any future needs! Safe travels!

January 17, 2025

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Anthony was awesome to work with. Customer service was a 10. Thank you everyone at Audi Burlington. More

by cinkabjj77
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adnan Sehovic, Anthony Ferreira

Jan 17, 2025

Audi Burlington responded

We're so glad you enjoyed working with Anthony & the team here at Audi Burlington! Thanks so much for the review and please don't hesitate to reach out if we can be of service again in the future!

January 15, 2025

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Brought in SQ5 for 10k service Derek explained what was included in service and was out the door in a timely manner. More

by sstepanis
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2025

Audi Burlington responded

We're glad to hear that Derek provided a clear explanation and got you back on the road quickly at Audi Burlington. Thank you for trusting us with your SQ5's service!

January 14, 2025

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Derek B. very knowledgable and helpful. Has been my advisor for 6 years. He deserves a raise. More

by JOHNSOR1
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2025

Audi Burlington responded

Thank you for the wonderful review, John! We're certainly lucky to have Derek on our team and we'll be sure to share this kind feedback with him. Take care and we'll see you next time here at Audi Burlington!

January 08, 2025

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I went in for an oil change and knew there was a problem with the car as well. It was diagnosed as well as fixed without any issues! Everything went smooth as always woth the dealership and Derek was quite More

by Tracycagnina
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Recommend Dealer
Yes
Jan 09, 2025

Audi Burlington responded

Tracy, we're delighted to hear that Derek and the Audi Burlington team provided you with excellent service and a smooth experience. Thank you for trusting us with your vehicle, we're always here to help!

January 07, 2025

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My 2023 Q8 was in for a factory recall. I was loaned a new Q8. A previous recall with my 2019 Q8 with another dealer got me MUCH smaller Q5. Not very comfortable for super-seniors. This is More

by kwalczak47
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ferreira

Jan 08, 2025

Audi Burlington responded

Hi K Walczak! We're delighted to hear that your experience with Audi Burlington was first-class and that you appreciated the loaner vehicle. Our team strives to ensure comfort and satisfaction for all our customers, especially during recall services. Thank you for choosing us!

January 03, 2025

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Employee Rating

The service was great; I always appreciate being able to have a loaner since I have no other way to get home. Every time I have Derrick as my service advisor he is always very helpful, answers my questions More

by sherdenacofield
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 03, 2025

Audi Burlington responded

Thank you for trusting Audi Burlington with your service needs! We're glad Derrick & the team always take such wonderful care of you and we look forward to seeing you again next time!

January 01, 2025

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Employee Rating

The people were very nice and helpful! Got me in and out quickly and kept me up to date More

by shaffer915
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Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Audi Burlington responded

Thank you for reviewing your recent experience with the Audi Burlington team! We appreciate your kind feedback and look forward to serving you again in the future!

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