Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.8
396 Reviews
4.8

396 Reviews

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396 Reviews of Derek Brodeur

January 01, 2025

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Employee Rating

The people were very nice and helpful! Got me in and out quickly and kept me up to date More

by shaffer915
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2025

Audi Burlington responded

Thank you for reviewing your recent experience with the Audi Burlington team! We appreciate your kind feedback and look forward to serving you again in the future!

December 30, 2024

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Outstanding service from Jim and his Service team at Audi Burlington! Jim made sure our car maintenance was performed to highest quality and on time. It’s a pleasure to have Jim and Audi keeping our car safe More

by Rich
Service Price Transparency
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Recommend Dealer
Yes
Dec 31, 2024

Audi Burlington responded

Rich, we're delighted to hear that Jim and the service team at Audi Burlington provided outstanding care for your vehicle. Thank you for trusting us with your car's maintenance!

December 24, 2024

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Derek was great. Kept me updated with real time text messages. Had a delay with a part but put me in a renal and car was all set a few days after. More

by Dberardinelli84
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Recommend Dealer
Yes
Dec 26, 2024

Audi Burlington responded

Thank you for visiting Derek at Audi Burlington! We appreciate your positive review!

December 20, 2024

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My wife and I have 2 Audis and have them serviced at Audi Burlington on a regular schedule. Jim and the guys in the service department are spot on with the level of professionalism with these vehicles. I wis More

by Th
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 24, 2024

Audi Burlington responded

Thank you for your glowing review! We're delighted to hear that Jim and the service team at Audi Burlington have consistently provided top-notch care for your Audis. We look forward to continuing this level of excellence in the future! Safe travels!

December 16, 2024

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Thank you Derek for taking care of my car today. As always pleasant and quick. More

by cdenommee
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Recommend Dealer
Yes
Dec 17, 2024

Audi Burlington responded

We're happy to hear Derek took excellent care of your vehicle! Thanks for trusting Audi Burlington with your service needs. We look forward to seeing you next time!

December 14, 2024

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Easy to work with. I miss not being able to speak directly to the technician so I can better understand whatever the problem is. More

by Niall Heney
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Audi Burlington responded

Niall, thanks for your feedback! We're glad to hear your recent experience at Audi Burlington was smooth. We understand how important communication is and appreciate your input on speaking directly with technicians. We'll take this into consideration moving forward!

December 12, 2024

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When first entering the service area, I was greeted by Derick with a big smile and Hello. He walked me through the process of my visit by asking what my concerns were. After explaing what needed to be More

by Al
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Service Time
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Recommend Dealer
Yes
Dec 12, 2024

Audi Burlington responded

Thank you for sharing your experience! We're delighted to hear that Derick and the Audi Burlington team provided such a welcoming and efficient service. We look forward to seeing you again for your regular maintenance visits!

December 06, 2024

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Excellent service and terrific communication throughout the day each and every time I schedule an appointment More

by A8Gary
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Ferreira

Dec 07, 2024

Audi Burlington responded

We're delighted to hear that you consistently experience excellent service and communication at Audi Burlington. Thank you for your continued trust in us! Safe travels!

November 28, 2024

Dealership Rating
Employee Rating

She hash hdh go gig go you you tug hi guys hhh hi ygg hhh More

by Michaeltsiekman
Recommend Dealer
Yes
Nov 29, 2024

Audi Burlington responded

We really appreciate you taking the time to leave Audi Burlington this awesome review, thank you!

November 16, 2024

Dealership Rating
Employee Rating

Best service department going always going the extra mile service advisor knowing and helpful tech team experts More

by bellbr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ferreira , Service guy that coordinated delivery of serviced vehicle

Nov 18, 2024

Audi Burlington responded

We're delighted to hear that our service department at Audi Burlington exceeds your expectations! Our team takes pride in going the extra mile and providing expert assistance. Thank you for sharing your experience with us!

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