Derek Brodeur

Great staff from sales to service. Excellent service and easy to set up an appointment. Excellent service and easy to set up an appointment. More

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Great experience with the whole team here, from start to finish the process was well managed with clear communication and efficiency. Very smooth and pleasant experience. finish the process was well managed with clear communication and efficiency. Very smooth and pleasant experience. More

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Great sales team. Service department is excellent with high quality workmanship, great communication and fair pricing. Service department is excellent with high quality workmanship, great communication and fair pricing. More

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Great service all around! Knowledgeable. Scheduling was easy and timely. Provided a loaner car which was helpful. Knowledgeable. Scheduling was easy and timely. Provided a loaner car which was helpful. More

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The service at Audi Burkington has the very best service of ANY dealership I have ever used, hands down. Everyone is kind and attentive. Everything is explained clearly and thoroughly. The waiting area is l of ANY dealership I have ever used, hands down. Everyone is kind and attentive. Everything is explained clearly and thoroughly. The waiting area is luxurious with delicious snacks and beverages. The service is state if the art in every way and Anthony was outstanding. More

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The service department of this dealership is outstanding. I have worked with Derek several times and he is friendly efficient available. Everything that you would want and a service advisor. I have worked with Derek several times and he is friendly efficient available. Everything that you would want and a service advisor. More

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Derek is a great service advisor. He provides information and suggestions but he’s never pushy. He respects my decisions and lets me perform work in my timeline. I also like the servi He provides information and suggestions but he’s never pushy. He respects my decisions and lets me perform work in my timeline. I also like the service tech video of my car that I receive while it is up on the lift. More

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Tires ordered and mounted within 4 hours. Excellent service. Very professional. Waiting area comfortable and clean Excellent service. Very professional. Waiting area comfortable and clean More

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My wife owns a Mercedes and every time we take it for maintenance , they clean the car and make it looks nice, with my electrical car I’m not sure even what they did, there is no oil to change or no engi maintenance , they clean the car and make it looks nice, with my electrical car I’m not sure even what they did, there is no oil to change or no engine to check, I got a video stating the brakes and tires look good, I drive the car I know how the brakes and tires looks, I was expecting more for the service but I guess I was spoil by Mercedes More

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The service team at Audi Burlington is one of the main reasons I buy my Audis from them. For years Jim took care of me. Now it’s Derek! I cannot say enough about the professionalism of these two service m reasons I buy my Audis from them. For years Jim took care of me. Now it’s Derek! I cannot say enough about the professionalism of these two service managers. Also, I like very much two of the new features offered at Audi Burlington. First is the “ride share” option for pickup and drop off. Second is the video that I received showing the multi-point inspection as well as the proposed work to be done. Totally Awesome! More

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