Dereck Penrod

DD & Marco helped me purchase my vehicle and were wonderful however we did have some hiccups with one of the managers Dereck he was quite unpleasant and we were not planning to come back after our in wonderful however we did have some hiccups with one of the managers Dereck he was quite unpleasant and we were not planning to come back after our interaction with him however DD did a great job of providing excellent service and ultimately helped me purchase a car I loved ! More

Report | Print

Came into the dealership to see my options & I was able to trade in my vehicle and purchase a 2023 C300 CPO Val N. made the transaction very smooth and easy. Thank you, Val for making this purchase possi to trade in my vehicle and purchase a 2023 C300 CPO Val N. made the transaction very smooth and easy. Thank you, Val for making this purchase possible. We left with a great deal & are very happy with the purchase. More

Report | Print

I reached out to the dealership through auto trader and was quickly responded to by Dyan Hiner. She was fast to respond and beyond transparent about imperfections on the used car I ended up purchasing. Dur was quickly responded to by Dyan Hiner. She was fast to respond and beyond transparent about imperfections on the used car I ended up purchasing. During my personal interaction, Dyan was welcoming and low pressure. I knew exactly what I wanted and we struck a reasonable deal. There were a couple obstacles that I needed to hurdle since I’m not from Texas and had a flight the following day. Dyan was cool as a cucumber and we got it done. I’m a retired specialty auto dealer out of Colorado and MB of grapevine and Dyan’s no pressure approach was exactly the right fit for a no nonsense buyer like myself. I highly recommend the dealership and Dyan personally. The management did a great job of earning my business. Had I bought the car or not, my experience was top notch! More

Report | Print

I loved the atmosphere of this dealership! From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friend From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friendly and professional. More

Report | Print

This dealer was quick and efficient in responding to my inquiry. Soon, there-after, I felt confident to fill out my financial application. Mr Lopes was quick to answer all questions regarding the vehicle inquiry. Soon, there-after, I felt confident to fill out my financial application. Mr Lopes was quick to answer all questions regarding the vehicle. Having all these pluses, made it more comfortable for my wife and I to proceed to finally buy our 2023 Chevrolet Silverado RST. More

Report | Print

This is a follow up to my last review. The dealership has been very responsive so I can give them 5 stars. My car new Mercedes GLC 300 still has excessive road noise so I am going to insta The dealership has been very responsive so I can give them 5 stars. My car new Mercedes GLC 300 still has excessive road noise so I am going to install my own noise blocking insulation since it was not performed at the factory. More

Report | Print

Don listened to what we wanted and took the time to find it. With the vehicle shortage, my expectations were low. Don taught to raise my expectations. He got exactly what we wanted in 24 hours. Don Colonne it. With the vehicle shortage, my expectations were low. Don taught to raise my expectations. He got exactly what we wanted in 24 hours. Don Colonne is fantastic. I’ve been happy with Mercedes Benz of Grapevine off and on since they opened, and Don has made my wife and me loyal customers. Now all of our family cars are from MB Grapevine. More

Report | Print

Very accommodating, responsive, and professional. My salesperson Alejandro always takes the best care of us and makes to process easy. salesperson Alejandro always takes the best care of us and makes to process easy. More

Report | Print

Best service of any Mercedes dealer in DFW. Personnel are very responsive and worked completed in a timely fashion. are very responsive and worked completed in a timely fashion. More

Report | Print

Mercedies Bins of grapevine is the best. Casey was a great pleasure to work with. great pleasure to work with. More

Report | Print