Deon Willis

Jeremy Franklin Mitsubishi of Kansas City responded

Bigdaddyds7734, thank you for sharing your positive experience and for your positive feedback! We're glad to hear that we consistently meet your expectations and get things done within the promised time frame. Providing reliable service is what we aim for, and it’s great to know we’ve delivered that for you. We appreciate your business and look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Rodglaze, we really appreciate your positive review! Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to provide a friendly, professional, and prompt experience for you. It means a lot to us that you traveled three hours to visit, and we’re glad to know the dealership was easy to find and welcoming. If there’s anything else we can assist you with, don’t hesitate to give us a call. Safe travels, and we look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Kennethtubbz38, thank you for the high star rating and for the great review! We’re thrilled to hear everything went smoothly and that we were able to get you in and out quickly. Most of all, we're excited that you love your truck! If you ever need anything down the road, don't hesitate to reach out. Enjoy the ride!

Jeremy Franklin Mitsubishi of Kansas City responded

Adchurch, we appreciate your feedback! Thank you for sharing your experience with our service department. We’re glad to hear that you found our staff polite, professional, and knowledgeable, and we appreciate your recommendation of our service team. However, we’re truly sorry to hear that you feel dissatisfied with your vehicle purchase. This is certainly not the experience we aim to provide, and we take your concerns very seriously. We would appreciate the opportunity to discuss this further and see how we can make things right. Please reach out to us directly so we can address your concerns. Your feedback is invaluable to us, and we hope to have the chance to regain your trust.

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Jamesmac, thank you; we appreciate your feedback! Thank you for your kind words! We're delighted to hear that you enjoyed both the service and the little extras like the coffee and popcorn. Our team takes pride in providing a friendly and efficient experience for all our customers. We're glad to know you like coming here, and we look forward to seeing you again soon!

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Vincent.anderson13 thank you for taking the time to leave us your honest feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Jeremy Franklin Mitsubishi of Kansas City responded

Park.amanda486, thank you for sharing your positive experience! Thank you so much for your wonderful review, Amanda! We're thrilled to hear that Chris and Deon made your vehicle purchase process a breeze. Providing exceptional customer service is our top priority, and we're delighted that our team continues to impress you during your oil change appointments. Whether it's assisting with your phone or simply checking in, we strive to make every visit enjoyable and convenient for you. Your recommendation means a lot to us, and we look forward to continuing to serve you. Thank you again for choosing Jeremy Franklin Mitsubishi!

Jeremy Franklin Mitsubishi of Kansas City responded

Daryltyus, we are so pleased you enjoyed your visit to Jeremy Franklin Automotive! Thank you for your positive feedback! We're delighted to hear that you found our team attentive, professional, and friendly. It's wonderful to know that the vehicle features were thoroughly explained and that you received great service. We appreciate your kind words and look forward to serving you again in the future! Thank you, and have a fantastic day!