Dennis Turner

I have bought two brand new vehicles from Audi west palm - 2015 A6 and 2021 Q7. I was not so smart to go back to them after experiencing horrible customer service with the first car. I forgot about the hor - 2015 A6 and 2021 Q7. I was not so smart to go back to them after experiencing horrible customer service with the first car. I forgot about the horrible service with A6 so, this pertains to 2021 Q7. After having multiple issues with the car that I almost paid 100k, I have gotten “0” help. The issues were- problem with adaptive lights, gaps on seats when bolsters engaged, torn up leather in thigh extension with broken Cover piece, MMI interface freezing, etc etc….. I have been waiting for more than 10 months- 10 MONTHS - to have a part replaced that was broken. My vehicle was returned with someone’s deodorant laden in the seats, and lights hanging loose after service. Service manager “Lewis” is nothing but incompetent. I even reached out to Audi USA, but no response. This dealership and the people here are pathetic and avoid this dealership if you want good vehicle with good service. I learned my lesson after spending more than 150K. If they take care of these issues, I will update the review. But avoid this clown dealer for your sanity. More

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Dennis, our salesman, and Richardson, finance, were an absolute pleasure to deal with. They both made our Audi experience exceptional. Thank you for making our experience a memorable one! absolute pleasure to deal with. They both made our Audi experience exceptional. Thank you for making our experience a memorable one! More

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Dennis Turner was very professional and helpful , it was a pleasant experience, no pressure. I’m very pleased with my Audi A4. Thank you. Sonia Bunch a pleasant experience, no pressure. I’m very pleased with my Audi A4. Thank you. Sonia Bunch More

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amazing service I bought over 10 vehicles from Audi West palm beach. Their sales and service is impeccable. they always go beyond their duty. I wish all dealers could I bought over 10 vehicles from Audi West palm beach. Their sales and service is impeccable. they always go beyond their duty. I wish all dealers could deliver this type of service. More

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Bought a Q8 Dealership is clean, fast to respond and willing to work to try and sell a car to walk-in customers, They convey that they want your business and you Dealership is clean, fast to respond and willing to work to try and sell a car to walk-in customers, They convey that they want your business and you feel that as a customer. More

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Great professionals, made the experience memorable, very intuitive, not pushy, they showed us the cars we wabted to see without any pressure, very polite and calm. intuitive, not pushy, they showed us the cars we wabted to see without any pressure, very polite and calm. More

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good service Dennis was knowledge of the car I was interested in. He and his support people were helpful in the purchase of the car from my location in Pennsylvan Dennis was knowledge of the car I was interested in. He and his support people were helpful in the purchase of the car from my location in Pennsylvania. More

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Dennis and the rest of the staff were very professional and helpful. It was a positive first experience at Audi and I would recommend to friends and family. and helpful. It was a positive first experience at Audi and I would recommend to friends and family. More

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They listened to me. They heard me. We made a deal. I drove my new Q3 home that day. It was the most pleasant auto negotiation I’ve ever had. 😎😎😎 drove my new Q3 home that day. It was the most pleasant auto negotiation I’ve ever had. 😎😎😎 More

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great experience My salesman was Dennis Turner. He was friendly and very knowledgeable about the car. He made the transaction very easy. I would not hesitate to deal w My salesman was Dennis Turner. He was friendly and very knowledgeable about the car. He made the transaction very easy. I would not hesitate to deal with him again. More

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