Dennis Orts

Great dealership. Knowledgeable and helpful. Quick same day service. Answered any questions that I had. Knowledgeable and helpful. Quick same day service. Answered any questions that I had. More

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Outstanding service and support end-to-end from service consultant to service technician. Great Job! consultant to service technician. Great Job! More

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Moore always takes good care of my car. The service is great and the cost is very reasonable. The service is great and the cost is very reasonable. More

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Kraig Gough took very good care of me. In and out very quickly. This dealership always goes above and beyond for me.. I need my vehicle to make a living and they always get me in and out In and out very quickly. This dealership always goes above and beyond for me.. I need my vehicle to make a living and they always get me in and out as quickly as possible. More

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Had AC compressor failure. Called dealship. Walter got me same day. Fixed & out next day! Called dealship. Walter got me same day. Fixed & out next day! More

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This dealership is overpriced and its hard to get in touch with the service department. I had to contact them to find out when my car was done or get any information out of them period. touch with the service department. I had to contact them to find out when my car was done or get any information out of them period. More

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After this service visit, I completely lost confidence in Moore Cadillac Chantilly. Two issues appeared immediately afterward, and rather than addressing my concerns respectively, the Service manager, was di Moore Cadillac Chantilly. Two issues appeared immediately afterward, and rather than addressing my concerns respectively, the Service manager, was dismissive, condescending, and made inaccurate statements about my vehicle's service history. After 18 years as a loyal Moore Cadillac customer (since 2008), I left deeply disappointed, feeling unheard, and knowing I can no longer trust or recommend this dealership. More

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The dealership has been responsive to my needs and requests in a timely manner. When a service requires an extended period of time a loaner was provided. The service so far gives me confidence that su requests in a timely manner. When a service requires an extended period of time a loaner was provided. The service so far gives me confidence that such high quality service we be provided in the future. More

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Very friendly efficient and quick service, with a smile. Exceeded expectations. But will miss James Sin, who was exceptional Exceeded expectations. But will miss James Sin, who was exceptional More

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This dealership has proven themselves to provide unbelievable service. I did not purchase my previous Cadillac from this dealership, but after the first time I went to the service department I was s unbelievable service. I did not purchase my previous Cadillac from this dealership, but after the first time I went to the service department I was so impressed. I only service my vehicle at this location and now when it’s time to purchase a new one, they really came through for me. More

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