Dennis Novales

I had a great experience at Ed Martin Acura! This is the second new purchase from Ed Martin Acura. From the moment I walked in, Dennis Novales was welcoming, professional, and attentive to my n This is the second new purchase from Ed Martin Acura. From the moment I walked in, Dennis Novales was welcoming, professional, and attentive to my needs. Dennis, who truly went above and beyond to make the car-buying process seamless and enjoyable. Dennis is knowledgeable, patient, and genuinely cares about his customers. He answered all my questions, provided valuable insights, and ensured I was comfortable every step of the way. The finance manager, Matt Douglas was fantastic! He made the process smooth, explained everything clearly, and worked hard to get me the best deal possible. Professional, efficient, and a pleasure to work with. If you're looking for outstanding customer service and a hassle-free car-buying experience, I highly recommend Ed Martin Acura and Dennis Novales. I couldn’t be happier with my new Acura and the exceptional service I received. Thank you! More

Report | Print

Best experience! Getting the car was smooth and quick. Thanks to Sir Dennis and Matthew! Getting the car was smooth and quick. Thanks to Sir Dennis and Matthew! More

Report | Print

Great experience. Lot had several options. Zero pressure from the sales staff. The process was very quick and easy. I've bought from them in the past and will buy from Lot had several options. Zero pressure from the sales staff. The process was very quick and easy. I've bought from them in the past and will buy from them again. It would be hard to find a better Acura dealership in Indiana. We worked mostly with Dennis and a little bit with Jake. Both were great, but we really appreciated Dennis for actively following up and helping us work through some post-purchase knock out items. This team went above and beyond and earned my business and recommendation going forward. More

Report | Print

Dennis Novales is very knowledgeable with the Acura lineup. I purchased MDX Type S and very satisfied with the process and the attention he gave me. He answered all my questions pre and post sales. I g lineup. I purchased MDX Type S and very satisfied with the process and the attention he gave me. He answered all my questions pre and post sales. I got the best deal from the dealership. More

Report | Print

Dennis was amazing went above and beyond to help me. Highly recommended this dealership especially Dennis!!! Highly recommended this dealership especially Dennis!!! More

Report | Print

Really enjoyed the no-hassle and customer-first approach by both Dennis (sales) and the finance dept. Was as quick and painless a car purchase as I’ve experienced! by both Dennis (sales) and the finance dept. Was as quick and painless a car purchase as I’ve experienced! More

Report | Print

On May 3rd I purchased a 2021 Acura TLX from Dennis Novales at Ed Martin Acura. Dennis answered all of my questions and helped guide us through the process. There was no pressure and Dennis was very pe Novales at Ed Martin Acura. Dennis answered all of my questions and helped guide us through the process. There was no pressure and Dennis was very personable and easy to work with. The entire process was seamless from start to finish. The vehicle was in pristine condition with a 100K mile extended warranty which can be used at any Acura dealership. The entire team treated me with the utmost respect, friendliness, and care. I’m so impressed, that I will only be going to this dealership to have our TLX serviced. I would also like to thank Elizabeth Moritz for her help. The experience that I had at Ed Martin Acura was top notch and I plan on returning for a new vehicle for my wife in the near future. More

Report | Print

Was a hassle free and very enjoyable . Dennis was very helpful and would recommend him to anyone on their next vehicle purchase. Dennis was very helpful and would recommend him to anyone on their next vehicle purchase. More

Report | Print

We had a really positive experience with car shopping at this dealership. We worked with Dennis, and purchased a used car. Dennis walked us through all of the pricing, CarFax and let us test drive the vehic this dealership. We worked with Dennis, and purchased a used car. Dennis walked us through all of the pricing, CarFax and let us test drive the vehicle. He didn’t pressure us at all into buying and we felt confident knowing what we were getting with our purchase. He also was so much fun to work with and very personable. We would definitely buy from this dealership again! More

Report | Print

Dennis Novales was great to work with. He was 100% honest and tried no dealer funny business. Everyone we dealt with was top notch and we had a very smooth used car buying experience!!! T He was 100% honest and tried no dealer funny business. Everyone we dealt with was top notch and we had a very smooth used car buying experience!!! Thanks Dennis!!! More

Report | Print