Dennis Hartley
Dennis Hartley at Boone Chrysler Dodge Jeep Ram
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Dennis Hartley

Service Advisor

Boone Chrysler Dodge Jeep Ram

2282 NC-105
Boone, NC 28607

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4.7
53 Reviews
4.7

53 Reviews

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53 Reviews of Dennis Hartley

December 28, 2024

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Employee Rating

Service department is always great to work with and i trust them and the mechanics. I have actually become good friends with them. I have know Fon for a long time and he always makes sure everything is r More

by mark.branch
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Konal Hall

Dec 30, 2024

Boone Chrysler Dodge Jeep Ram responded

It's fantastic to hear that our service department and mechanics at Boone Chrysler Dodge Jeep Ram have earned your trust! We're glad Fon has been a reliable friend throughout your visits. Thank you for sharing such positive feedback, we look forward to continuing this great relationship!

December 28, 2024

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Always a pleasure doing business with them! Very friendly staff and great waiting room for your stay. More

by rvojvoda
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

Boone Chrysler Dodge Jeep Ram responded

rvojvoda, we're delighted to hear you enjoyed your experience with the team at Boone Chrysler Dodge Jeep Ram! Thanks for highlighting our friendly staff and comfortable waiting area. We look forward to welcoming you back soon!

December 22, 2024

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They are always great at schefuling appointment and focusing on. Very ptompt efficient and thorough More

by MARSHAPAGE1970
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

Boone Chrysler Dodge Jeep Ram responded

We're glad to hear that scheduling, efficiency, and thoroughness are always top-notch for you at Boone Chrysler Dodge Jeep Ram. We look forward to serving you again! Have a great ride!

December 20, 2024

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The job was completed very quick and we were very satisfied with the customer service and the quality of the work. More

by skylarhicks
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Winston Lawrence, Konal Hall

Dec 20, 2024

Boone Chrysler Dodge Jeep Ram responded

We're delighted to hear that you were satisfied with the quick service and quality work at Boone Chrysler Dodge Jeep Ram. Thank you for sharing your positive experience!

December 15, 2024

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Very Nice people and Excellent service. I just purchased a new Jeep and will be coming here for service. More

by CindyBensen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Winston Lawrence, Konal Hall

Dec 16, 2024

Boone Chrysler Dodge Jeep Ram responded

Cindy, thank you for choosing Boone Chrysler Dodge Jeep Ram! We're delighted to hear about your positive experience and look forward to seeing you again for service. Enjoy your new Jeep!

December 11, 2024

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Got appointment quickly and the service was completed in a timely fashion. I was in and out. More

by leslieack71
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Winston Lawrence, Konal Hall

Dec 11, 2024

Boone Chrysler Dodge Jeep Ram responded

Thank you, Leslie! - Boone Chrysler Dodge Jeep Ram

December 08, 2024

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Employee Rating

Great customer service, with timely response to questions. The texting service is very convenient too! More

by tayphil
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Winston Lawrence, Konal Hall

Dec 09, 2024

Boone Chrysler Dodge Jeep Ram responded

We're delighted to hear you appreciated the customer service and found our texting feature convenient at Boone Chrysler Dodge Jeep Ram. Thanks for sharing your experience!

December 06, 2024

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Employee Rating

Professional and courteous staff. I’m not sure which associate I had but have meet three in the past More

by dhays0
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2024

Boone Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Boone Chrysler Dodge Jeep Ram this awesome review, thank you!

December 06, 2024

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Employee Rating

Poor quality of work - loose battery cable after returned. Blew a $110 fuse during troubleshooting of an OIL LEAK. Guess he didn't disconnect the battery before starting work. Poor service represe More

by dougnkaren
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Winston Lawrence, Konal Hall

Dec 06, 2024

Boone Chrysler Dodge Jeep Ram responded

Doug, I am sorry to read your comments, as our staff did try to help you with the concerns you had with your vehicle and also discounted your bill to save you more money in an effort to help you. Your comments above do not reflect what actually happened, and that is disappointing to read. We are sorry that you feel as you do, as we want everyone of customers to be happy with the work we perform and the expectance they have at our dealership.

November 26, 2024

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On my fourth vehicle from this dealership. The service department has always performed well for me. More

by CDT7DEVILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Boone Chrysler Dodge Jeep Ram responded

Thank you for trusting the Boone Chrysler Dodge Jeep Ram team with your automotive needs! We appreciate your support and look forward to continuing to serve you in the future!

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