Dennis Hartley
Dennis Hartley at Boone Chrysler Dodge Jeep Ram
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Dennis Hartley

Service Advisor

Boone Chrysler Dodge Jeep Ram

2282 NC-105
Boone, NC 28607

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4.7
40 Reviews
4.7

40 Reviews

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40 Reviews of Dennis Hartley

November 15, 2024

Dealership Rating
Employee Rating

It was quick and friendly service. The waiting area was very nice with snacks and drinks. More

by dougtestori
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Winston Lawrence, Konal Hall

Nov 16, 2024

Boone Chrysler Dodge Jeep Ram responded

Hi Dougtrstori, we're glad you had a quick and friendly experience, and that you enjoyed our comfortable waiting area at Boone Chrysler Dodge Jeep Ram. We look forward to serving you again! Safe travels!

November 12, 2024

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Great service, timely and professional. Staff friendly, clean dealership to be in while waiting. Thank you for such good service. More

by trishscronce
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Winston Lawrence, Konal Hall

Nov 12, 2024

Boone Chrysler Dodge Jeep Ram responded

Trish, thank you for the wonderful feedback! We're delighted to hear that our team at Boone Chrysler Dodge Jeep Ram provided a great experience. We appreciate your support and look forward to serving you again!

November 12, 2024

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All staff are courteous and very professional. I just feel like it take WAY to long even with an appt. And I've experienced this more times than not. I purchased my car there and will likely not r More

by jrosie53
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Winston Lawrence, Konal Hall

Nov 13, 2024

Boone Chrysler Dodge Jeep Ram responded

Thank you for your feedback. I'm sorry to hear about the wait times you've experienced. We value your business and would appreciate another chance to improve your experience with us. Please feel free to reach out if you want to discuss this further or have any other concerns. Thank you, Don Mele - Service/Parts - 828-264-3626

November 09, 2024

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Friendly, professional. Cares about your concerns and also your time. What else could you want. More

by charlesdbryant78
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Recommend Dealer
Yes
Nov 11, 2024

Boone Chrysler Dodge Jeep Ram responded

Charles, we are grateful for your review and your business. Thank you from all of us at Boone Chrysler Dodge Jeep Ram!

November 08, 2024

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"Great guys and a great team! My car was serviced on time, and it runs perfectly. Highly recommend Boone CDJR for their reliable service and friendly staff!" More

by getsmartkeith
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Winston Lawrence, Konal Hall

Nov 11, 2024

Boone Chrysler Dodge Jeep Ram responded

We're delighted to hear that your recent experience at Boone Chrysler Dodge Jeep Ram was timely and satisfactory! Thank you for recommending our team, we appreciate the support.

November 07, 2024

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Qualified, responsive, trusted, fair, fast service, quality and available service personnel willing to work with you More

by mikeydf14
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Winston Lawrence, Konal Hall

Nov 08, 2024

Boone Chrysler Dodge Jeep Ram responded

Mikey, thank you for highlighting the qualities that make Boone Chrysler Dodge Jeep Ram stand out! We're glad to hear our team provided fast and fair service. We appreciate your support!

November 05, 2024

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Service was fast. They were able to squeeze me in at the last minute when I had an opening in my schedule. More

by masons1492
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Winston Lawrence, Konal Hall

Nov 05, 2024

Boone Chrysler Dodge Jeep Ram responded

We're delighted to hear that our team at Boone Chrysler Dodge Jeep Ram could accommodate your schedule and provide fast service. Thank you for choosing us!

November 02, 2024

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We are your customers for 25 years now since this dealer belonged to Ross. We had purchase more than a dozen vehicles from your dealer. We own a 2023 Ram 3500 Laramie Dually. We paid you $735.00 for our More

by crossridgefarm
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Winston Lawrence, Konal Hall

Nov 04, 2024

Boone Chrysler Dodge Jeep Ram responded

I am very sorry, to read of the poor service experience you had. We value you and your business as we do all of our customers, and it is very upsetting to us when we fail to do our jobs correctly. I did speak with your mechanic Mark when he picked up your vehicle last week, and after speaking with him I was able to understand more of what happened, Afterwards I did have a conversation with our team members that were involved to insure this does not happen again. Again, our Apologies, I hope you give us the chance to make this right and regain your trust. All the best, Don

November 02, 2024

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Great customer service. Thanks for seeing me so quickly. I will definitely be back. Thanks again. More

by cbpowley
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Service Time
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Recommend Dealer
Yes
Nov 04, 2024

Boone Chrysler Dodge Jeep Ram responded

It was our pleasure to assist you and we look forward to doing so again in the future! Thanks for the kind review, from all of us here at Boone Chrysler Dodge Jeep Ram!

November 02, 2024

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Great service by everyone. The loaner was incredible. Don scheduled my two vehicles for tires and much more. Everything was done right and on time. More

by lisdlund
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Winston Lawrence, Konal Hall , Don Mele

Nov 04, 2024

Boone Chrysler Dodge Jeep Ram responded

We're delighted to hear that Don and the team at Boone Chrysler Dodge Jeep Ram provided you with great service. It's fantastic to know everything was done right and on time! Thanks for sharing your experience!

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