Dennis Fike

After a poor initial experience trying to look at vehicles, Dennis reached out to me and was extremely helpful to make my experience a positive one. He matched me with John who couldn't have given m vehicles, Dennis reached out to me and was extremely helpful to make my experience a positive one. He matched me with John who couldn't have given me a better experience. He fully explained my options, allowed me to test drive while pointing out perks, and was extremely helpful through the purchase process. He even has continued to follow up since I completed the purchase. He and Dennis actually care about the clients, getting to know you as people, and want you to feel a part of the DCH family. I am confident they can help me with any need I may have in the future and I would recommend specifically working with them throughout the purchase process. More

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We had a wonderful experience at DCH ford , they went above and beyond for us and we couldn’t be happier with our new purchase ! Dennis is the absolute best so professional and got us the car we wanted w above and beyond for us and we couldn’t be happier with our new purchase ! Dennis is the absolute best so professional and got us the car we wanted without any hassle . Tony was our sales professional and he was very knowledgeable and showed us everything we need to know he sold us on the car . We would recommend this dealership to every one who is in the market for a vehicle .thank you guys from such a great experience and for making the process so easy !!!! More

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Dennis Fike was a huge help! He answered all my questions and gave me plenty of options to work with. Highly recommend his team and this dealership for any car purchasing needs. He answered all my questions and gave me plenty of options to work with. Highly recommend his team and this dealership for any car purchasing needs. Thank you! More

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I recently purchased a pre-owned Jeep Wrangler from DCH Ford of Eatontown, and the entire experience was fantastic! From the moment I walked in, everyone at the dealership was knowledgeable, friendly, and Ford of Eatontown, and the entire experience was fantastic! From the moment I walked in, everyone at the dealership was knowledgeable, friendly, and eager to help. The General Manager, the Finance team—everyone was simply amazing. They made the buying process smooth and stress-free. I also own a Bronco Sport, and I can’t say enough good things about the service department. They’re friendly, efficient, and always get the job done quickly. DCH Ford of Eatontown truly goes above and beyond in every way! Definitely follow them on Instagram!! More

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Kyle and his team in the Service department are a pleasure to deal with. Chris in the parts department is very knowledgeable and helpful. Dennis the Sales manager is a man of his word. pleasure to deal with. Chris in the parts department is very knowledgeable and helpful. Dennis the Sales manager is a man of his word. More

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DCH Ford is the most amazing dealership we've ever dealt with. They made a stressful situation so much easier by being fair and honest about pricing from the start. Everyone was friendly from the moment you with. They made a stressful situation so much easier by being fair and honest about pricing from the start. Everyone was friendly from the moment you walked in the door. The salesman Izzy was friendly and so easy to work with. The sales manager Dennis was compassion and gave us a very fair price. I would highly recommend DCH Ford of Eatontown to anyone! More

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The process was smooth, easy, fast & secure. I wouldn't choose another dealer. A+++++. Thank You I wouldn't choose another dealer. A+++++. Thank You More

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Fantastic experience! Loved the way Izzy took the time to show me the features of the vehicle and answer all of my questions. Izzy helped me through my substantial technol Loved the way Izzy took the time to show me the features of the vehicle and answer all of my questions. Izzy helped me through my substantial technological ineptitude and set up my phone to link up with the vehicle. He took care of far more than I was expecting including the transfer of my insurance. Izzy listened and explained patiently, he was courteous, and thorough and I left feeling confident that I had made the best decision buying at DCH. I hesitated so long on purchasing this vehicle because I had never bought from a dealership before and was intimidated by all of the unknowns. Izzy and the team at DCH took care of everything and all of the logistics that I was concerned about. I couldn’t be happier with my new ride or the purchase experience! I was even thinking about the positive experience today, an entire month later 😅 More

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This was my fifth Ford purchase but my first at DCH Ford of Eatontown. It was by far my best purchase experience ever. The sales staff were very friendly and easy to deal with. I highly recommend this de of Eatontown. It was by far my best purchase experience ever. The sales staff were very friendly and easy to deal with. I highly recommend this dealership for anyone wishing to avoid the usual anxiety of purchasing a new vehicle. More

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My friends and I made a long drive from Virginia to DCH Ford of Eatontown in New Jersey, enticed by a Mustang listed for $10,700. However, our excitement turned into disappointment when we walked out the d Ford of Eatontown in New Jersey, enticed by a Mustang listed for $10,700. However, our excitement turned into disappointment when we walked out the door, and noticed the price skyrocketed to $13,232, not including financing. My experience at DCH Ford of Eatontown in took an even more frustrating turn when I discovered hidden fees and unwanted add-ons. That they added to price of the vehicle In addition to the unexpected price increase. they tacked on an extra $499 for "perma plate," which is an appearance protection warranty that I never asked for, and $399 for "pulse brake," a $40 part that makes brakes flash. Many people in Virginia, including myself, find this feature annoying. These additional charges feel deceptive and made the whole transaction unpleasant. when I confronted them about the additional $499 charge for "perma plate" (Appearance protection warranty). Their response was astonishing: they claimed that this charge is applied to every car they sell, effectively making it a requirement for customers to buy or finance a vehicle but the paper that I received from them in the packet says otherwise I ended up calling the warranty company and they said that this was not required in order to buy a car. I strongly believe that such practices should be illegal, as they clearly lack transparency and customer choice. As I inquired about the $399 charge for 'pulse braking.' To my disbelief, they claimed that this was a feature already installed on the vehicle. However, during my visit to the dealership, no one mentioned or informed me about this feature being installed. Instead, they simply added it to the cost to the vehicle's price and focused on discussing monthly payments. This lack of communication and transparency left me feeling both frustrated and deceived. It's disheartening when a dealership prioritizes hidden costs over open and honest dealings with customers. My overall experience at DCH Ford of Eatontown was marked by these regrettable practices, and I believe it's important for others to be aware of them. To validate my concerns, I contacted several other Ford dealerships in New Jersey. To my relief, they informed me that this practice is not a standard in the industry, and some even cautioned against dealing with DCH Ford of Eatontown. This widespread acknowledgment of the issue further solidified my belief that the dealership's actions were unjust and deceptive. More

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