Dennis Erazo

Whole sales event took over four hours, much of which was spent sitting waiting. This could have been more efficient. Almost no explanation of the documents to be signed even though some removed actions I c spent sitting waiting. This could have been more efficient. Almost no explanation of the documents to be signed even though some removed actions I could take as a buyer and others gave the dealer rights that should not be allowed--such as raising the price of the car after I took possession. One document was clearly wrong and Randle pressed me to sign anyway. When I refused, he did correct the document. More

by nosko Verified Customer Verified Customer

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They were very kind and helpful to us. They worked with us to be able to get our vehicle. Couldn’t have asked for anyone better. Very appreciative they were there. They worked with us to be able to get our vehicle. Couldn’t have asked for anyone better. Very appreciative they were there. More

by STANWGUENTHER Verified Customer Verified Customer

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I recently purchased a Jeep from San Antonio Dodge, and I couldn't be happier with my experience! From the moment I walked in, the staff was welcoming and attentive, making the buying process smooth and enjo couldn't be happier with my experience! From the moment I walked in, the staff was welcoming and attentive, making the buying process smooth and enjoyable. They took the time to understand my needs and helped me find the perfect Jeep that fits my lifestyle. The selection was impressive, and the prices were very competitive. I appreciated their transparency and no-pressure sales approach. I highly recommend San Antonio Dodge to anyone in the market for a vehicle. Great service, great selection, and a fantastic overall experience! More

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Sam is amazing and treats you like family its not about the "Sale" for her but how she can help you and treat you right and find what you are looking for. We would work with Sam and Dennis again anytime!! the "Sale" for her but how she can help you and treat you right and find what you are looking for. We would work with Sam and Dennis again anytime!! More

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I would not recommend this dealership to anyone. They are just about making money and not about customer satisfaction. I “purchased” a vehicle on the 13th of May and after the first day I wasn’t hap They are just about making money and not about customer satisfaction. I “purchased” a vehicle on the 13th of May and after the first day I wasn’t happy. I contacted the sales guy to see if there was anything they can do. I know most times you can’t but I wanted to see if there was anything they were willing to do because I was that unhappy with the vehicle. They said probably yes at first and then went to no. Cool I was understanding. I was going to get the window tint done on the new car (May 28th 2025) at the dealership and that morning they called me to make sure I was going because I needed to sign some papers that they “forgot” to get me to sign. I asked the sales rep what papers he said he didn’t know. When I go into the finance office with Nick I see it’s the MOTOR VEHICLE LEASE AGREEMENT that I had already signed. In that moment I knew they were trying to re-contract me. So I asked him since you need my signature again is there anything we can do about getting me out of the vehicle and in another. Nick said no we were to far in the contract to do that. I asked to talk to the GM but they brought me Dennis the GSM. Dennis came in wanting to “help” but lied the whole time. He said the same as Nick, we were to far and there wasn’t anything he could do with the contract. But that’s was all a lie, there was no contract without my signature since they did a mess up on the first MOTOR VEHICLE LEASE AGREEMENT. Dennis was trying to pressure me into signing the contract first and then he would see what he could do after. I did not sign the paper and I left. Nick got a attitude after I said I wasn’t going to sign the paper. They had every moment to make it right and get me in another vehicle since the first MOTOR VEHICLE LEASE AGREEMENT was no good. But they were just so worried about getting me to sign the second MOTOR VEHICLE LEASE AGREEMENT. So for that, they lost my business. More

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Excellent experience with all involved especially Dennis Erazo. Will purchase again from this dealership thank you Erazo. Will purchase again from this dealership thank you More

by DEBMACTWIN Verified Customer Verified Customer

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All the staff at San Antonio Dodge was excellent. They took very good care of me explained everything on the vehicle showed me all around the dealership as well. They took very good care of me explained everything on the vehicle showed me all around the dealership as well. More

by Big papa Verified Customer Verified Customer

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Everything was smooth and went well! If I had one complaint it would be on the time it took but that is everywhere. Keep rocking on guys! If I had one complaint it would be on the time it took but that is everywhere. Keep rocking on guys! More

by Jake_Perry Verified Customer Verified Customer

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It was such a smooth process! Brandy did a fantastic job of guiding me through exploring other options since the exact vehicle I had in mind wasn't available. She was so kind and Brandy did a fantastic job of guiding me through exploring other options since the exact vehicle I had in mind wasn't available. She was so kind and never pressured me into choosing a specific vehicle. The whole team was welcoming and made the experience really pleasant. More

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I would like to take a moment to recognize this dealership for their exceptional service and dedication. Both went above and beyond in ensuring that our needs were met and exceeded our expectations dealership for their exceptional service and dedication. Both went above and beyond in ensuring that our needs were met and exceeded our expectations. Together, they created a seamless experience that not only met our needs but also made us feel valued as customers. I highly recommend San Antonio Dodge and look forward to working with them again in the future! More

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